BDS Towing & Recovery LP
Bryan, TX · Towing service
- Address
- BDS Towing & Recovery LP, 1512 Cavitt Ave, Bryan, TX 77801
- Phone
- (979) 218-3862
- Website
- www.bdstowing.com/?utm_source=google&utm_medium=wix_google_business_profile&utm_campaign=3988347198827362614
BDS Towing & Recovery LP is an auto shop located in Bryan, TX. It is one of 247 auto shops listed in Bryan. Its 3.5-star rating is slightly below the Bryan city average of 4.4 stars. There are 10 photos associated with this location.
About BDS Towing & Recovery LP
Serving our community for over 20 years as a trusted family-owned-and-operated towing and recovery business. Placing the needs of our customers at the forefront, we are committed to exceeding expectations. Whether it involves heavy towing, light-duty... More
Customer Reviews
David was incredible! After dealing with a couple of really frustrating towing experiences in the past, it was refreshing to receive service from David. He showed up when he said he would, introduced himself, and clearly explained what he was doing. He was clear and kind on the phone and explained everything in detail in person. He was calm, professional, and respectful the entire time. Instead of making a tough situation worse, he actually made it easier. He handled my vehicle carefully and didn’t rush through the job like other companies have.
David was great, even in a stressful situation for me. From the moment he arrived, he was professional, calm, and respectful. He explained everything clearly, answered my questions kindly, and handled my vehicle with care. You can tell he is experienced and takes pride in doing his job the right way. He is an empathetic person, who didn’t just treat me like a number. If you ever end up in a crappy situation, I hope you get David, he represents the company well.
Bds took great care and was speedy. Justin did a great job getting my truck and myself off the road and home. I definitely recommend Bds. Good price and fast response. Thanks Justin and bds
My truck got towed after I did my parking pass(which they charge money for on game days), then the lady on the phone was extremely unhelpful and hung up on me while I was trying to get everything worked out. I called back and she hung up on me again, after I got to the yard she threatened to hold my vehicle for another day because I was "being a difficult customer". Another situation is my buddy's car got towed 7 MINUTES after he parked! The tow truck driver even claimed that the engine was still hot and then still towed it. This is a predatory company and any business that uses bds towing for enforcing parking should be ashamed of them selves. This is 2 situations of illegal towing and they're response is pay to get your car back or you ain't ever getting it back. Also not to mention the
Rip-off Bussiness! You tow cars where parking is allowed. We're going to report you, and I hope Brazos County stops your illegal practices and abusive charges. And the woman you have answering calls is useless. She can't listen, hangs up after seconds, and blocks the numbers. She should at least listen, because how do you expect us not to be upset when you’re extorting us by holding the car and demanding $400 to release it? And that's just for a few minutes while we realize you’ve taken it from a place that's clearly designated for visitors and where parking is allowed. You're shameless.
Accessibility & Amenities
Services
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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.