Beard's Towing

There are a lot of bad reviews about this location, so I was a little worried. My experience was great though, no line, the lady at the front desk was nice & directly to the point. The man who helped me collect my belongings was super kind. My trunk was completely damaged as you can see in the image, and he lifted it up enough to help me collect an item in my trunk. I know that’s not in his job description but he was willing & had a great attitude on helping me with anything anyway!! He brought me all the way back to the front to the car I drove in, when I realized I forgot my car keys in my DAMAGED car. He was not annoyed or upset and took me back to the damaged car to get my car keys. Nothing bad to say about my experience.

My car was picked up in towed to this company's impound lot we had to pay $250 to get out and $351 to get it towed to my in-law's house because we do not have the keys to start it, they were lost and the keys that the dealership has made has not worked. It has a chip. Well, the driver of the tow truck that drove it to my in-law's house from the tow yard. Left it 4 feet from the curb.And in front of the neighbor's house , not in front of my in law's house and not next to the curb. My father-in-law immediately called him and he was still on the street.He was turning around in the culdizack and the coke driver told him you might wanna move that car? Because it's in the middle of the street, 4 feet away from the curve. And in front of the neighbor's house and my father-in-law told him, I can'

Thank you to the team at Beard’s Towing in Kennedale! Bernice, Jackie and Rebecca were truly amazing seriously. They made the entire process so fast and easy! Not only did they provide excellent customer service but I appreciate them so much for taking the time to explain everything to me!!! Y’all are awesome!

I have never encountered a more unprofessional and poorly trained group of individuals. As someone who works in law enforcement and the criminal justice system, I was genuinely shocked by the level of disrespect displayed. My husband’s car was mistakenly towed, and we were charged $331.11 to retrieve it. Despite the error being on their end, we had to pay the full amount. When we arrived to pick up the vehicle, which had been towed the night before, we noticed the hazard lights were still flashing—contrary to their claim that they were not on. When I attempted to start the car, it was completely dead. An employee named Jacob advised me to turn off the hazard lights and try again, but the car still wouldn’t start. He then said he would get a jump box to assist us. However, once we went ba

These people pray on the most vulnerable at their worst. We are fortunate to easily deal with the fallout of an accident and the unfortunate need to deal with a tow company but know if you have to go, bring your patience and be ready t be bent over…. Or call a lawyer. They don’t know it but there are things they can be taken to court for if the effort and time is worth it for you. For me, my time was far more valuable than the return. Enjoy