Bellamy Strickland Quicklube & Tire Center

Well 1st. I'd like to thank the customers who left their reviews about the Chevy quick lube. 3rd. Time at this location 1st was a recall notice across the street at the dealership. This was my 1st & 2nd time for the oil change(s) and tire rotation(s) 7,500 miles & 15,000 miles. 1st. Oil change spilled oil in engine compartment and 5 out of the 20 lug nuts were loose (3) on one tire. Today I went in for 2nd oil change and tire rotation again oil spilled in engine compartment, didn't have a chance to check lug nuts yet but found front passenger side damage. All the managers were unavailable so Ray an asm showed up said he reviewed the camera footage and that's the way the car came in. I saw his footage which was not very clear. So, I said what if I have pictures of the entire vehicle before

Do not come here for a quick oil change average time 1.5 hours and the upscale is unbelievable. Good concept for the dealer not so much for consumer. The 4 times I have been here same thing but I feel I learned now. 2025 GMC 15000 miles they want to do fuel system treatment 264 dollars stay clear.

I drove all the way from sandy springs because of typically good service. I requested an oil change when I arrived and inquired about a sensor being replaced on a tire to the gentleman. They lady attendant came and gather my info and told me the prices on the sensor. After about an hour they tell me my car is complete but they didnt do the oil change because a lack of communication between the 2 of them. I had to leave and couldn't wait. Totally dismissed my annoyance and took no accountability. Very incompetent and inconsistent with the service I tend to expect when visiting Bellamy Strickland.. time is money.

The only downside i have ever experienced with this place is how busy it is. You can spend upwards of 4 hours here on their busiest days but it is worth it. The service and customer service in general is amazing. They are very upfront with me and I ask all the questions.

I had an unpleasant experience at this location while attempting to get my car serviced. While I did eventually encounter one friendly customer service agent, I was mostly ignored beforehand, the signage and service areas were unclear, and no employees were available at the alternate site across the street (this site) to provide direction. Out of frustration, I canceled my appointment and will return to my usual location once they have availability. I will not return, but I hope your future service appointment is smoother than mine.