Ben & Nino Auto Repair

Ben and Nino Auto Repair & Towing (also operating as JFK Airport Towing) is one of the most unethical and heartless businesses I have ever dealt with. I stopped for LESS THAN ONE MINUTE to walk my elderly grandmother to the airport door and help her with her luggage. By the time I came back, my truck was already being hooked up. Instead of showing any human decency, they refused to drop my vehicle unless I paid $50 on the spot. The tow truck driver was extremely rude, aggressive, and threatening. He told me I either pay the $50 immediately or they would take my truck to their lot and charge me $300 MORE. This was nothing but intimidation and extortion. There was no warning, no chance to move my vehicle, and zero compassion for the situation. Targeting people helping elderly family membe

🚫 Terrible and unprofessional experience! 🚫 I parked at this lot for just a few minutes because the other store’s parking was full. Within 7 minutes, a tow truck arrived and illegally blocked my car, demanding $150 cash to release it. The driver was extremely rude, shouted at us, and refused to provide any official paperwork or proof of violation. When I asked for camera footage as evidence (since he claimed he had been waiting for us for 20 minutes, which was untrue), he admitted there were no cameras and still refused to show any proof. This felt like pure harassment and extortion, not a legitimate towing service. ⚠️ Be very careful — they operate in a dishonest and aggressive way. I do NOT recommend this company, and I believe their practices are illegal.

Watch out with this towing company! So careless with people cars ! Broke my entire car I only had to do a paint job now I have to spend money to fix my entire car I just got a few days ago so I had a way to make it around to my newborn doctors appointments! Broke oil pan stole odyssey emblem off trunk Broke rear bumper drilled holes in it Broke front bumper and buckled both front fenders Broke fog lights And that’s only what I know of right now until Tuesday that my dad can check the car out for me 😒 you guy’s would be seen me Monday morning I WANT MY MONEY THIS IS NOT OKAY

Ben and Nino were so professional and amazing when I was in an auto accident. I was very shaken up but they calmed me down and I was so grateful that they took care of all the details. They towed and repaired my vehicle and gave me a great rental car during the repair period. They were very responsive throughout the process and answered all my questions patiently. I would definitely recommend them to anyone with car needs!

Amazing service. Serviced and inspected my car by them instead of my dealership. The convenience alone was worth it, but the price was even better. They are true professionals and my car feels new again. 10 /10 highly recommend