Benito's Auto Repair, Inc
Inc, Behind Hollingsworth Auto Sales, 3816 Capital Blvd, Raleigh, NC · Auto repair shop
- Address
- Benito's Auto Repair, Inc, Behind Hollingsworth Auto Sales, 3816 Capital Blvd, Raleigh, NC 27604
- Phone
- (919) 876-6022
- Status
- Closed · Opens 8:30 AM
Benito's Auto Repair, Inc is an auto shop located in Inc, Behind Hollingsworth Auto Sales, 3816 Capital Blvd, Raleigh, NC. It is one of 1 auto shops listed in Inc, Behind Hollingsworth Auto Sales, 3816 Capital Blvd, Raleigh. Its 3.6-star rating matches the Inc, Behind Hollingsworth Auto Sales, 3816 Capital Blvd, Raleigh city average of 3.6 stars. Based on combined rating and review volume, it currently ranks first among auto shops in Inc, Behind Hollingsworth Auto Sales, 3816 Capital Blvd, Raleigh. There are 10 photos associated with this location.
About Benito's Auto Repair, Inc
Se Habla Español
Hours
| Saturday | 8 AM–2 PM |
Customer Reviews
I had a very disappointing experience with this business. I initially brought my vehicle in for service, but after they explained the work, it became clear they could not do the job correctly. Instead of doing it the proper way, they wanted to rig it together. I immediately told them I did not want the work done under those conditions. Despite clearly declining the service, they still insisted I pay for it and to make matters worse, they refused to give me my keys until I paid. I felt pressured and taken advantage of. This is not how honest business is done. I would not recommend them to anyone who values professionalism, integrity, or proper workmanship.
Benito told me I needed a solenoid and when I had him replace the solenoid it made my truck drive even worse. Now he's telling me I need something else. Then when I start asking a bunch of questions he all of a sudden doesn't understand English very well. Avoid this place!!!! And I have never been to a repair shop that had one car lifted above another one. How dangerous is that?!?!?!????
In response to my review change. This has to do with what was done the last time we were in. We had our car worked on previously before the last time, and never had any issues. They were kind, swift, and did good, detailed work. The last time we dropped our car off, however, we had to bring it back a second time because all of the issues they said were fixed were blatantly still prevalent. When we called, they said no worries, they would look at it again. We clearly pissed someone off because upon pickup and inspection at home, our car had multiple wires unplugged, the custom lighting we installed was messed with and unplugged, we had multiple tire bolts missing, it was clearly deeply scratched on the wheel, and the cap was never put back on. We were very disheartened and even called
DONT USE THIS SERVICE IF YOU DONT WANT YOUR CAR FCKED Up AND THEY HAD MY CAR THERE IN THE BACK FOR A WEEK AND NEVER WORKED ON THEN 3 MONTHS AGO THEY CHARGED ME MULTIPLE TIMES THAT THEY PUT THE WRONG PART ON MY CAR!!!
This place is absolutely dreadful and filled with individuals of questionable character. Their behavior is utterly rude and discourteous, especially when you dare to question them about the abysmal service they provide. I made the horrendous mistake of entrusting them with my car, only to have them hold onto it for a whopping five months without being able to fix a single issue. To make matters worse, they actually had the audacity to charge me for repairs they didn't even bother to carry out! Their so-called mechanic seems to be completely clueless, wasting valuable time and charging exorbitant fees for aimlessly poking around my car. When I attempted to inquire about why the car remained unfixed after multiple attempts and charges, this mechanic had the gall to respond with rudeness, ins
Accessibility & Amenities
Services
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