Bennington Auto Mall

Jenn in the Service Department is always helpful and friendly. She treats her customers like she would want to be treated. With patience and kindness. After I contacted another service department in town for a different vehicle and felt as if I was bothering them, I had to call Jenn to let her know how much I appreciated her. (They will not be getting 5 stars. )

Made an appointment online over a month ago for an oil change and an emission recall. Got there for my appointment time and was told that they do not see my appointment and asked if I made it online. When I said yes, I was informed that they don’t get/ accept online appointments, but could do the oil change for me. I told them at that point I have made the appointment using a free oil change I had on my Chevy account. I was then told to just go have a seat in the waiting area and they could do maintenance needed. I waited for over 2 hours ( by this point I was late for work). When I went to go get the keys and check out I was given the invoices (one for oil change and one for the recall). The recall, which is under warranty, they tried to get me to pay for. I refused. Then I told them agai

The sale itself was alright, worked with Chad to purchase a 2016 gmc sierra. After the purchase is when all the problems started. I stopped being a customer as soon as I left the lot with the truck. The truck was sold with pre existing problems the dealership never disclosed. It has been misfiring since day one and after multiple repairs they still have not been able to fix the issue. They have broken parts on my truck during service which I was then required to pay for, they have lied to me about updating the software in my truck. They do not stand behind what they sell, they hide issues with vehicles until after purchase in hopes the customer will have to pay for it instead of selling something reliable and problem free. All 4 of my tired almost fell off after service, thankfully my chil

I had a good experience dealing with Chad! I have never been a to a big dealership before. Chad was welcoming and eager to help get me in a car I was looking for! If you're in the search for a vehicle Bennington auto mall is the place to go! Ask for Chad he will steer you in the right direction!

I worked with Chad Collette. He was very efficient and responsive during the entire process. He gave me his cell and answered all my questions even after hours. I bought my 2022 F-250 from him all the way from New Jersey (the worst state to buy a car) without even seeing or test driving it. The delivery was extremely fast and the guy that dropped it off was very polite and considerate. One of the best car buying experiences I’ve ever had. I may never buy a car from my own state again. Thank you!