Bent's RV - Albany

Purchased my first camper here. They walked me through EVERYTHING!!! No stone unturned. It made me feel confident about owning and operating my camper. Even after asking some very beginner (dumb) questions, everything was explained with a ton of details. They even printed me out a service guide so I will know how often i should be checking specific things. You can tell the whole team is very experienced. If there was a bump in the road they were on it quick. WOULD 100% COME BACK HERE AGAIN!!!

They said two weeks to replace a broken window. It took six weeks and the window leaks, so I'll have to fix that. The nice thing they did wash it for me. Not planning on dealing with them again.

Be very careful. They will lose your keys, blame you and not make it right. Stuff was working when we signed papers and not when i picked ut up. The finance manager is a liar, use caution. Since I can't reply to the clown that commented, ill edit this. I was never given any keys when I signed papers. They were on her desk but I never took them because they had some work to do before I picked it up. I come to pick it up a week or so later and there are no keys.

Staff was extremely friendly. Enjoyed working with the guys there to get me setup with my new camper. They were accommodating of all my needs and gave me a nice overview of the camper I’d purchased to ensure I understood all the features and components. I felt like I got a decent deal. Would purchase from them again!

I want to say how in love I am with my new Veranda from Bent’s RV. Joseph showed it to me & I knew it was the one. Joseph is such a great salesman with so much knowledge in the product & confidence in his ability to find out what you’re looking for in a camper & make it happen. Joseph is a great asset to the company. Nikki is amazing with the paperwork & explaining things & organizing the details. She made sure I had everything needed to keep good maintenance on the vehicle, with ease. Bryce did the walk through & showed me all I would need to know. I was very impressed with the work ethic & pride this young man takes in his work. Art delivered it to my home & worked with me until it was parked exactly as I wanted. It was a fabulous day & I am a very happy customer! signed, Frankie Shoemak