Bert Ogden Auto Outlet

Had a great experience purchasing our vehicle here. Jay was an awesome salesman and really took the time to work with what we were needing and looking for. He was attentive, listened to our concerns, and made sure all of our questions were answered quickly and clearly. The whole process felt smooth and never rushed. Roy was also a huge help when it came time for the contract. He explained everything thoroughly and gave great recommendations for GAP and additional coverage for the car so we could make the best decision for our situation. Overall, the team made the experience easy and stress free. We really appreciate the time and care they gave us and would definitely recommend them to anyone looking to purchase a vehicle.

Outstanding customer service ! Communication was excellent . They were able to answer all my questions and offered plenty of clarity. I really appreciate Frank, Adrian and Roy for the ability to help me buy my first mama suv ! I highly recommend going ! The Equinox is in mint conditions and drives perfectly .

We had such a great experience. We where a bit nervous going in, but they made everything feel easy and comfortable. No pressure, no rushing — they actually listened to what we wanted and helped me find something that fit our budget. The financing process was smooth and clearly explained, and I appreciated how transparent they were about pricing and options. It honestly felt like they cared more about helping us make the right decision than just making a sale. If you’re looking for a dealership that treats you with professionalism, kindness, and genuine care, I highly recommend Bert Ogden in Mercedes. I will definitely be coming back for future purchases! I just want to say a big thank you to Juan and Carlos for truly going above and beyond for me and my family

I recently bought a 2024 Buick Envista and had the absolute pleasure of working with Ailady Resendez. From the moment I walked in, she made everything easy, stress-free, and enjoyable. Ailady listened carefully to what I was looking for — the features I wanted, my budget, and how I planned to use the car. She offered great options, explained everything clearly, and never made me feel pressured. Her knowledge about the Envista and other models was impressive, and she was honest about what would work best for me. Throughout the process, her communication was timely, professional, and friendly. Paperwork was handled smoothly, and she made sure I understood every step. After the sale, she followed up to check in and ensure I was happy with my new ride. Thanks to Ailady, I’m driving away in

Had an awesome and quick experience purchasing a SUV here. Justin was my salesman and he went above & beyond. Only downfall that I didn’t like was that they marked up the price on the SUV that I was buying about 5k then what it was posted online. On the website it was 30k and when I was in finance they had it for 35k. I told them that was wrong and they should honor the price that was posted on the website. I stopped by the dealership for the vehicle and for the price it was at. I’ve bought cars from Bert Ogden before and they never switched the price like that before on me. Sales manager Mota told me that was if you were paying cash but on the website it says cash and for financing. After fighting them to bring it back down to the original price they lowered it 2k instead of 5k . Oh well