Big Brand Tire & Service

Lorenzo and the team had great communication and were very clear about the pricing and the issues with my vehicle. I had debris affect my CV axle, and they also discovered that the control arm bushing had been impacted as well. I needed my vehicle repaired quickly, and Lorenzo ordered the parts before I even arrived at the shop. They were able to complete all the work by the end of the same day. The customer service was excellent, the repair was completed quickly with great quality, and it also came with a solid warranty. I really appreciated their professionalism and efficiency.

Great experience with these guys .first visit found them to be knowledgable and caring.been back several times.always appreciated the business. Always told me the problem and solutions.would highly recommend the company to you. And a ll your repair needs..very good prices also.

I had the opportunity to visit the store In Aubrey TX. I worked with Lorenzo Cruz. He was honest, professional, and very knowledgeable on all things car related. I will definitely be coming back here whenever I need a team to look at my vehicle. 10/10 recommend. Store address : 26779 Us-380 Aubrey, TX 76227 United States

I was a walk-in. I was waited on in a timely manner and my vehicle was inspected right away. They got me out in reasonable time. I was very satisfied with the service as well as the customer service.

Dropped the ball too many times and safety concerns! This shop installed brand new tires I ordered online for my vehicle. 1) First flag - was seeing my car being pulled out and scraped on the curb as I have a low sitting vehicle. The attendant backed the vehicle up after the curb rash. My car is very well kept and no scratches/dings/curb rash ever until this 2) I noticed my wheels were very dirty from whatever was done to place the tires on the vehicle. You would think chrome rims would be cleaner than this as they were spotless at dropoff, as again I frequently care for and store my car. 3) This lead me to having to hand wash again the next day were I now noticed a series of scratches which were into the chrome and unable to be removed with conventional cleaning. 4) I only cleaned one sid