Big Brand Tire & Service

Kameron and Bryce were amazing. I came in with my daughter after my rear tire went flat on Hwy 49. They made sure my truck was up and running in minimal time and were beyond professional. I will forever be a supporter of this location because of how we were treated. This is what customer service looks like. Thank you!!!

Thank you to Bri and the amazing team at the Grass valley location. It was nothing like I was expecting, but in the best way. Best costumer service experience I have had, bar none. They made me feel like family, the way they went the extra mile to accommodate my needs, without pressure, but with friendly communication and genuine concerns.

Prompt service. Drove in, they looked at my tire within 5 minutes.,we IDed nail. They confirmed they would patch it and I would not need four new tires for my all-wheel drive. I drove to my yoga class while they fixed the tire, stopped back in after class and they put my tire back on and my spare away, less than 5 minutes- all for free. Thank you!!😁

Came in with a punctured tire and they took care of it for me. Very professional service. I had no expectations they could get the work done that day, but luckily they had a couple cancellations and they took care of me on the spot. I didn't expect same-day service, but thankfully they made it happen. I really appreciate the friendly and professional service I've experienced at the Big Brand shops.

I took my truck in a few months ago for a simple alignment and it took them 3 days and on the last day they gave me my tuck back with a steering wheel that now sits at 10 o'clock as stright. They still charged me full price for the alignment. 1 0ut of 10 do not recommend.