Big Brand Tire & Service

These auto mechanics are honest and amazing. They were thorough and took the time to show me where the repair needed to be changed. They were very personable as-well. . I’ve already recommended two different people to them!

Went in w some questions regarding my brakes & TJ assisted me. He was very patient & answered all my questions I had. He even came out to look at my car & explain everything to me. He was very nice & I appreciated his help especially since it was right before closing. I always get nervous when taking me car in because I don’t know a lot about cars but he eased my mind a lot. Thank you Tj for taking the time to assist me!

I stopped by as a walk in and was welcomed by David to see if they could check my TPMS as I needed to fill air in my tires every few days and I heard air hissing out of the valve. David was friendly, patient, informative and was able to get my car seen that day. He informed me what they will do if the TPMS is not working properly as well as gave me a time frame of when the vehicle should be done. David didn’t make me feel rushed or uncomfortable, he listened carefully and provided me with helpful feedback. I also asked about receiving a quote on new tires, he took the time to look up all the information I needed, reviewed what would be included with the purchasing and installation of the tires and informed me about the safety of the tires I have on my vehicle now. He showed that he cared

I was only there to repair a flat tire. I was shocked that tire repairs were free. I appreciated the 5 star service. Professional staff. I noticed how they communicated with me and the other customers before and after me. Definitely considerate and professional. Will definitely return when in need of tires or any other service

I recently had an appointment at Big Brand Tire, and to say I was disappointed would be an understatement. Every time I visit, it feels like they are perpetually short-staffed. My latest experience was no exception—it took ages just to get someone to acknowledge my presence. I arrived on time for my scheduled appointment, but instead of a smooth, quick service, I found myself waiting for nearly an hour before anyone could even take a look at my car. The staff seemed overwhelmed and unable to manage the number of customers, which only added to the frustration. I understand that busy days happen, but this seems to be a consistent issue with Big Brand Tire. If they can’t keep enough employees on hand to meet customer demand, the quality of service will continue to suffer. I left feeling mor