Big John's Paint & Body Shop

Family-owned and local! They truly came through when our car was hit out of town. Even while Chris was on vacation, he took the time to make arrangements to get our car towed back to Temple. The team kept us informed throughout the entire process and worked closely with our insurance to ensure everything went smoothly. We’re so appreciative of all they did to help during a stressful time—and the work they did on the car was absolutely amazing. Best service and top-notch quality. You will not be disappointed!

I brought my vehicle in after an accident, my insurance was trying to get away with using a junkyard part to replace the faulty part in my vehicle. This was a huge safety concern for me and Mike went above and beyond to fight for me and advocate so that the insurance would make it right. This will always be my shop of choice. They do what’s best for the customer and I cannot sing their praises enough. They really do what’s right for the customer and go above and beyond.

I took my vehicle here for some light body and mechanical work for an insurance claim. They told me they were busy and it would be a few weeks at least before they could get to my vehicle. I checked in with them once per week after the fact, twice being told that they would "get to it next week." Three more weeks went by and the vehicle hadn't been touched. The owner needs to learn to say no. Sometime after I dropped the car off there had been a hail storm. When I finally decided to take my vehicle to another shop, just about everywhere I went asked me if it was a hail damage claim due to the recent storm, and I had my answer. Hail is big money. The shop was likely prioritizing hail claims over my vehicle and putting it on the backburner. They wasted nearly 2 months of my time for nothin

Keep your money. Spoke with them about working on a vehicle and they don’t communicate. Big John said they will work on it, didn’t give a date. Called back, and they changed their minds about working on our vehicle after a month’s process. Unreal and disappointing. Check out other family owned places to get your work done. This place will leave your vehicle sitting or decide they don’t want to work on it.

They are amazing! Quick, fast service with a smile. These guys showed up faster than I could have even imagined to tow my daughter's car. They helped me through the logistics of what to expect from my insurance company. When you have an accident the most stressful thing is the unknown ...they let me know what I should due and how it works. They were so kind and helpful. Their customer service was spot on. Thank you so much. I can't praise then enough.