Big O Tires Louisville - Dixie Hwy

Excellent customer service! Always thrilled with our experience here at this location. I’ve unfortunately had to use them several times this year due to the amount of damage from pot holes to my tires. They are always helpful and kind. Our entire family uses this location for good reason. Thanks, Big O!

Went in to schedule oil change, but they were able to go ahead and see me, examined my tires(as they always do when I go in) and informed me I needed new tires, associate(Doug) worked with me and got me set up with 4 new tires and they were able to do it right then. Jessica was also very helpful, all the staff at this location are very courteous.

One of the best shop experiences I’ve ever had. Needed tires and my alignment checked, inside of my rear tires were badly worn and rear passenger wheel was obviously cocked out of alignment, although the car I had just purchased had (according to the carfax) had just had a 4 wheel alignment done. The first thing I noticed during my visit was 90% of the customers that entered the store were greeted by name, and they all knew the employees by name. I ended up needing more work done to correct the alignment (rear upper control arm) but they here was no “hard sell” or pushing it extra “needed” repairs like so many places do now. I made an appointment for the next week and had the needed repairs done. The work was done right, my alignment is now perfect, and I will continue to be a customer and

They did an amazing job 😎 Four brand new tires, balancing, and diagnostics of things that I didn't know I needed (which makes total sense with the noise my car has been making -need new shocks and struts). My steering wheel no longer shakes! They really know what they're doing. They're all very sweet and I want to give a shout out to Rachel. She's awesome and she knows her car stuff!

Out of everyone I have ever gone to! This place is the most experienced, and on point when they do service for me and my husband. Very very nice, and totally honest in what they say and do. We will never go anywhere else.