Big O Tires

The worst tire shop in the area by far. I've lived in the area for 35+ years with and have never had a worse experience at a tire shop. They don't even deserve 1-star, but I cannot give 0-stars. I've never written any type of review but in this case, I feel people of the area need to be aware of this business. I brought my F-150 to them for a simple tire change and they returned the truck with scratched rims, expecting me to drive off without noticing... It's hard to believe that any of the techs didn't see what they had done, and the manager doesn't keep track of the work his employees are doing. They attempted to try and fix the problem by having me bring the truck back in on a Saturday only to have the polisher say that they couldn't fix the rims (I had even called the district manager

I highly recommend people to steer clear of this place. I waited at the counter for over 30 minutes to pay and receive my keys. The man “Tony” literally couldn’t have moved any slower. Not only did he repeatedly answer calls and chat but he also needed so much information from the tire rotation and oil change that he took at least 15 minutes filling out the paperwork alone. Not only was that insane but he copied the information directly onto the receipt paper instead of keeping the store copy together until finished like normal humans do. I literally couldn’t comprehend how insane it was. He shouldn’t be there working if it takes him that much time to do anything. The experience was ridiculous. Also, the gentleman who had initially checked me in was awesome. May God bless him and his child

Tony and his team are amazing! He squeezed me in 15 min before closing when I got a flat tire and had an hour drive home. Will definitely be back.

Bad experience with customer service. Don’t come here between the hours of 11am and 1pm becuase all of the mechanics will go on lunch break at the same exact time and the manager doesn’t do anything about it promises customers their car will be ready but then has 12 customers in the waiting area while not a single car is being touched for 1-1.5 hours. Such a joke

Came here a few minutes before closing to get some air in my tire. Turned out i had a hole Marvin and one of the mechanics were staying late for me to change me into 2 new tires. Thank you very much