Biggins Auto Repair LLC

Had a gas leak said they had to put in a new fuel line .Charge me $600 plus. I put 1500 miles on and leaking Like a siv brought to Rose,s down the street . Higgins never replaced the fuel line that they charged me for, they patched the oem fuel line. They screwed me real good. If you go there check there work before leaving and make sure you see you old parts. A blind man can see you never put a new strap or fuel line on. I'm not going to argue with you because it's been to long. I just want people to be aware of your shaddy work.

I highly recommend you come here for auto care if you’re based in Willimantic or surrounding areas. The staff make it clear that they are only charging for what you need and trying to get you the best deal on parts. Our car needed service on the hottest day this year and after dropping it off we were ready to walk back on the side of the road in the heat. One of the guys was going to grab breakfast and headed our direction, so he kindly dropped us off right at our front door. Super kind people here!

Never coming back. Wanted to give a local small business a try and regretted it. Needed work done by yesterday, brought car in last Friday and was told they could do it. The entire week kept asking how much it would be, could not even give an estimate. Only gave parts cost, could not even tell me their hourly labor rate? Not even a rough estimate. Turns out they charge $116 an hour, over $1400 for labor and they still did not have my car done when promised. Had to delay our road trip by a day, and they still didnt even finish everything they said theyd do “because they wouldve needed it longer.” Dont accept a job you cant live up to, and its criminal to say you have no way to give any sort of idea about price and then stick people with such high costs. Tore my entire car apart without aski

This review is long overdue as I have taken my vehicle to Biggins Auto Repair multiple times and have never been dissapointed. Very recently I brought my vehicle to this wonderful family owned business to have my timing belt system completely replaced. Though some issues with my vehicle did arise during the job due to my vehicles condition, the staff informed me of exactly what my vehicle needed to finish the job. The staff got the part I needed very quickly and within the next day my vehicle was returned to me with the job completely finished and every part replaced at a very reasonable price. At Biggins Auto Repair I am always treated with respect and courtesy, never lied to, and have always had excellent work done on my vehicle all with the staff being very polite. Whenever my vehicle n

I am new to town and Biggins Auto came highly recommended but I'm sad to say I won't be back. I took my 2016 subaru crosstrek to Biggins for its 180k mile routine maintenance and to have an issue with the AC diagnosed. When I called to schedule, I was told the 180K mile maintenance looked like it would take 2 hours (which was surprisingly short to me), I was quoted $550 for labor and diagnostics on the AC and told that it would go up when they knew what parts I'd need for the maintenance service. We booked a date and I was clear that I would need the work completed and the car returned the same day before 5pm for daycare pick up. The day arrived, I dropped off my car in the morning, was clear again that I had to have the work finished in one day and the car ready for pick up by 5pm for d