Bill Rapp Used Cars

HUGE SHOUT OUT TO KYLE HART!!! Thank you for a seamless job of getting our mutual customer all set for a smooth pickup of their new ride!

BEAWARE PEOPLE: THIS DEALERSHIP WILL SEND YOU OUT THE DOOR IN AN UNSAFE VEHICLE. Bought a vehicle in Feb. 2025. After leaving the dealership and getting on the interstate, the vehicle was vibrating and shaking. Returned the vehicle and was told the issue was due to the AT tires and everything is fine. Drove the vehicle home and then to a local shop. There was a bad tire that the steel belt was separating and additionally there was an overabundance of wheel weights on the tire in question. I called and left messages with the general sales manager and the salesman. NO REPLY.

This is the best place to buy a car. I am a college student and didn’t think I had enough credit history to get a car. I put in an inquiry for a car and Kat immediately called me. She was extremely reassuring and told me that I would definitely get a car with no problem. Jay was my salesperson and was absolutely amazing. He thoroughly helped me and gave me great options to pick. I was extremely anxious in whether I was going to get a car and without a doubt he told me to relax. He showed me a Jeep and I fell in love with it and he got all the information ready for me and I was able to purchase a car. I highly recommend Jay as a salesman because he goes above and beyond to make sure that you are happy and leave with a vehicle of your liking.

I went into Bill Rapp "just looking", I had no intention of buying anything that day. The salesman, Jay Britt, was helpful, but not pushy. He made a very smooth transition from "I'm only looking" to "you could drive it home today". I am very happy with my choice. Every person I met, from the salesman to the person that did the paperwork, was helpful and I didn't feel like I was "pushed" into the sale. Thank you. I would definitely send someone that is looking for a new car/truck to your dealership.

My girlfriend traded in her Jeep for a fully loaded Chevy Malibu, worst thing we ever did. The Chevy Malibu had an oil leak that they seem to not be able to fix the technicians aren't knowledgeable enough to fix the problem and that wasn't the only problem with the car she's taking it back five times already in 5 months and we're ready to give it back would never buy a car from this dealership again. They definitely did not make it easy or enjoyable.