Bill Ray Nissan Service

I have always had a good service experience at Bill Ray Nissan. My service advisor, Daryl was awesome. I waited 30 seconds before he came over to me. He remembered me. He listened to what my concerns were and promptly got to work. He kept me updated on the status of my car as I had to wait on the car. He discovered a problem with one of my tires and made instead of trying to hard sell me a tire, suggested the tire may be covered under a road hazard warranty from when I purchased the tire (BTW, it was covered). And when I asked him to add a late item to the work, he accommodated my late request with no issue and got it done. Plus, he's a super nice guy. Very happy with his service.

I came to get my oil change and tire rotation done with an appointment and it was fairly quick my service advisor CJ was great ! very communicative and it was a quick service. I'll be coming back soon !

My recent experience at Bill Ray Nissan was appalling. I was overcharged $320 for a transmission repair ($5,520 vs. quoted $5,200). My car was returned dirty, and the roof trim molding was missing. Service Director denied the part was ever there, was incredibly disrespectful to my wife and me, and refused service. The missing part only "reappeared" after the police arrived. This was the worst customer experience I've ever had, marked by deception, emotional distress, and unprofessional conduct.I advise you not to go to this dealer. Bad treatment. The worst people you deal with.The star is too much for this

Tony was incredible. Went to Bill Ray Nissan after a train wreck of an experience at Reed Nissan. Bill Ray knocked it out of the park! Professional, knowledgeable people. Nothing bad to say about the service department.

CJ and team here do a wonderful work on my vehicle. Despite having another dealership closer to me, this one is worth coming to. Thank you guys for amazing work always.