Bill Tyson's Auto Repair, Royal Palm Beach

I LOVE their free pick up and drop service. Certain services are a bit pricey but honestly the quality of work speaks for itself & that’s why I love coming to Bill Tyson shop because I trust these guys. I had some work done on my 2017 Acura ILX and the mechanic Corey (sorry if I misspelled) he did a great job and thank you so much for replacing the extra wheel studs for me. That was a very kind gesture ! Also mark is awesome and really nice. Thank you guys. I will definitely be back soon for more work! 🤩🤩 I definitely recommend bringing your car here .

My rating isn't based on the repair but on my overall experience and customer service. It was an "okay" experience. I called in a week before my actual appointment to talk about possibly coming in but due to their shortened weekend hours, I had to call back on Monday. I spoke to the front desk associate maybe two more times throughout the week and gave them my name and car info. On the day of my appointment, I went in but none of my information or even my name was in the system. This wasn't a huge deal because the man I spoke to on the phone was the same person manning the 1-man desk. It was quick for him to type in my info, but it was a bit weird to give out my information (ex.address) while another customer was waiting right beside me. Also, you would think that their free car pickup and

Our first experience with Bill Tyson's Auto Repair and it won't be our last. A phone number where a human being answers the call. My first call was at 8:35 a.m. about my car that died in the parking lot of the Village Golf Club. By 9:30 a.m. the truck came to my house, got the key, and my car was on the way to being repaired. Kudos to Marco for his UNENDING patience with my many phone calls regarding the diagnosis, the estimate, questions about how to make payment online - he was amazing. He took the time to explain everything that needed to be done - what was needed now, and what could wait (as I said we will be back). And the delivery of my car the next day? Who does this? Tyson does!

I have to edit my previous review. After posting this we had my dad bring his car there, well what a messed up situation. Mark the guy we deal with was not there “emergency leave they say” another guy took over and had no record or clue of my dad car after it being there and worked on for a couple of days already. He was quoted one price from Mark and than this guy up charged him, than another guy took over and more headaches more problems and cost even went up after back and forth for a week and paying for a loaner. He picks up his car and the car won’t start with key the guy gets it working after playing with it for awhile and once again the car stranded and has to go to shop for more repairs that they did. So another loaner vehicle and we will be fighting for it to be fixed on there di

The staff at this location was absolutely fantastic. I called them with an issue with my car and they came the next morning and picked it up and had me done that same afternoon. They were very friendly and when I expressed that I was under a time restriction, they worked with me and had my issue resolved within hours. I would highly recommend this business to anyone looking for a team who knows their stuff and is all about the customer experience.