Billion Collision Repair - Sioux Falls

I normally only write Google reviews when I have a good experience, but unfortunately that’s not the case this time. I took my Buick to Billion on W. 41st St. for years for oil changes, etc. and had mostly good experiences. I got severely door dinged and referred to this repair center. When I dropped my car off to get an estimate, the two front desk girls were attentive and polite. RYAN JIRSA came out to assess the damage from the door ding on my already heavily hail damaged car. Instead of just doing his job, he chuckled and pointed out the hail damage on all the other areas of my car and asked me if I really wanted to get this door ding fixed. I chuckled back and said I’m highly aware of that because I bought it that way nine years ago… he then continued to suggest it’s a waste of time f

Absolute trash company, do. Had to take my car here after an accident , car worked perfectly fine. They charged me for spark plugs and my check engine light never turned off. Took it back and it’s suddenly the timing system but they told me I need a new motor. I took it to another mechanic and he laughed and said what they did would have nothing to do with the code that came up and they scammed me. When we called to ask about it the extremely rude service guy (believe his name was Justin ) said that my car was poorly maintained, despite the fact I’ve always gotten oil changes on time and maintain my vehicle. I believe they said this to deflect from their mistake. Do not waste your time here, they’re known for shitty work. If your insurance is trying to push you to take your vehicle here go

Billion collision center did an amazing job getting my pickup to look better than it did before the accident. To top it off they got it done a week early. They communicated everything with me all throughout the whole process. They handled all my insurance paperwork and made it such an easy process.

"I brought our family van to Billion Auto Shop specifically to address an issue with the sliding door. Instead of fixing the problem, their service somehow caused the window to roll down completely. To make matters worse, this happened during a rainstorm, resulting in water damage inside the van. This was not only unhelpful but actively detrimental. I'm extremely disappointed with the service and the lack of care taken with my vehicle." To make matters worse, I spoke with the shop manager, who promised to call me back, but I never heard from him. Very disappointed with the outcome and lack of follow-up."

Very helpful and did such a nice job fixing my car. I appreciate the time and care they took. Eric was great to communicate with, and the staff were very kind.