Bill's Auto Repair

[Edit to respond to owner's reply] It was you who was super unprofessional and rude to my friend. It was my car that got hit and he was so very nice to call around asking for repair while I was still in shock. He did you on speaker and we all listened to the conversation. IT WAS YOU who laughed at his question for asking if you could help us with the mirror replacement. You are such a cruel person. Now you are lying that your business is not open on Sunday? Oh we got receipt!! [Original Review] I tried calling this place up to see if it's true the own will treat you with no respect whatsoever, and it exceeded my expectations. Bill and whoever answered the phone should not be handling phone calls.

What do you do when you call a mechanic up and he says “ I can fix it up for you and it will get you back to Arkansas” ? My wife and I were visiting my daughter and grandkids in Ft Worth this past weekend. We drive a 2013 Tahoe and during the trip the transmission was going out. It left me stranded at a hospital parking lot. I called for an AAA wrecker to come and pick it up. He asked where he should take it and after looking at who does work on Sunday, I found Bill’s Auto Repair Service. After discussion with him on the phone about the transmission he said to drop it and would look at it. It told him I appreciated that very much because my wife and I needed to leave on Sunday (because she teaches summer school on Monday). He also said in the phone he would get me going again and promised

The owner of this business is extremely rude, unprofessional, and deceptive. A customer called them and inquired about a repair and they answered the phone call in the most disrespectful way. When a negative feedback was left to let future customers know how this establishment runs, the owner then replied to the original feedback and LIED that they weren't open and that the call must have been for a different business. Well, Karma got them because the original reviewer shared the screenshot of the exact phone number and the timestamp of the call👏🏻👏🏻 While running a poor business practice is not a crime, lying to avoid and dismiss a client's honest feedback will not be tolerated, especially in this time and age. An apology needs to be established!

[Edit to reply to the owner] We did call YOUR BUSINESS YESTERDAY. It was you who answered the phone and belittled my friend for giving you business. Picture attached. Do not lie💕 [Original Review] If you want to be belittled on the phone when you call a business, definitely hit this place up. You won't be disappointed for getting the weirdest business practice.

This business is honest, fair priced, and they treat people how they should be treated. Some of the reviews on here are ridiculous and not the people that I know. They find a good business and try to run it down. This business has been amazing for 20+ years and still continues to be. Thank you