B&L Automotive Repairs, Inc.

I was overjoyed with the wonderful work done by B&L. They were recommended to me after a winter tragedy happened to my deeply beloved 2001 5spd Honda Civic, which other shops said was unsalvageable. I had faith and left my Honda with Al, one of the techs at B&L. The job that he did absolutely blew me away. Not only had he installed the new right quarter panel, trunk lid, tail lights, and rear bumper, but he had completely straightened all bent metal and returned the shape of the trunk to normal. The paint was corrected and matched perfectly with the rest of the car (this is 25+ year old paint). The car was fully detailed and cleaned inside and out. It looks immaculate and while it was in good condition when I purchased it a few years ago, it now looks much better than I’ve ever seen it. 😃

I chose this shop based on positive reviews but was extremely disappointed with the quality of work. My vehicle was backed into in September and finally returned today after multiple trips back. At pickup, the hood was misaligned and the bottom bumper scratched. At home, I found additional issues: a cracked aftermarket (AFK) headlight, clear coat drips, and polish/burn marks around the driver-side door. While the burn marks didn’t go through the paint, they still reflected rushed workmanship. I spoke with the general manager about these concerns, but none were properly communicated to the technicians. I later learned the manager had been terminated, which explains the miscommunication. The CAPA-certified hood didn’t fit properly, and despite multiple corrections, the front hood/bonnet was

Highly do not recommend this auto body repair shop, they are totally corrupt when it comes to working with the insurance companies, and do slow lousy work from what we came to find out, taking a vehicle apart and putting them back together properly was a major task and not done right, and blame the customer or say it was like that before bs., and all that was done was technically not needed for what needed to be done which was back side body fender work and a paint job, they ended up stripping the whole car down, which was over kill, they didn’t take the right steps to deliver quality service or work, 3 months they kept our car costing $15250.00k., and we were not happy with the end results and they treated us and the car as like we were an inconvenience and they meaning the so-called Mana

I had an excellent experience at B&L Body Shop, thanks to Isaac. He went above and beyond to make sure I was taken care of — from explaining everything clearly to working out a great price. I’ve been here before and they do awesome work. You can tell he genuinely cares about customer satisfaction and wants you to leave the body shop knowing you got the best price and service. Ask for Isaac if you want excellent service. Although everyone here is friendly and knowledgeable, I really appreciate the time and effort he put in to make the whole process smooth and stress-free.

B&L does great work all-around. Not only do they complete the repairs thoroughly, but they communicate well during the process to make sure you are aware of just what they're doing, how long it will take, and how much it will cost. Handling repairs through an insurance claim with them is a very smooth process, too. I will likely be using them for a long time!