Black Bear Auto

Bristol, CT · Auto repair shop

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in Bristol
#35
of 99 shops
City Percentile
50%
rating percentile
Address
Black Bear Auto, 56 Frederick St, Bristol, CT 06010
Phone
(860) 585-1111
Website
www.blackbearauto.com
Status
Closed · Opens 8 AM Mon

Black Bear Auto is an auto shop located in Bristol, CT. It is one of 99 auto shops listed in Bristol. Its 4.6-star rating is above the Bristol city average of 4.5 stars. There are 10 photos associated with this location.

About Black Bear Auto

Family owned and operated since 1998, we pride ourselves on the services we provide to our friends and neighbors in the Bristol, CT area. Customer satisfaction is our goal, we offer amenities such as a Free shuttle to get you where you need to go... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Wesley Kendall · Mar 2026

I brought my 98 Tahoe in for transfer case install and also to fix oil leaks on the engine. All work was done professionally and as quoted. Mike and staff did a great job. I highly recommend Black Bear Auto for your auto repairs.

★★★★★ 5.0 Desiree Renee · Feb 2026

Mike and his Staff were very pleasant to work with ! Mike broke down everything wrong with my vehicle and the pricing which was very reasonable for the amount of work done on my car . The communication was great and was updated on the status of my vehicle during the duration of it being serviced . I am blessed to have found a honest and reliable mechanic in the area . I highly recommend Black Bear Auto for your auto repair needs as it is very hard to find a trustworthy mechanic . From the Technician work to the Customer service and communication of this shop it exceeded my expectations ! Although I do not anticipate to need any mechanic work for a long time besides routine maintenance on my vehicle , after my experience I will be a returning customer ! Thank you Black Bear for the Great wo

★★★★★ 5.0 0909rr · Feb 2026

I have been getting my vehicle's serviced at Black Bear Auto for many years. Always serviced in timely manner. Mechanics are great Mike is a pleasure to work with. Highly recommended

★★★★★ 5.0 Bernard Moreno · Nov 2025

Mike was incredibly helpful and honest. They explained everything clearly, from the initial inspection to the final price. Overall, I am very impressed with the service at Black Bear Autoshop. They were honest, professional and did a great job to my car on my scheduled maintenance. I highly recommend them to anyone looking for reliable auto service. 👍🏼👍🏼👍🏼

★☆☆☆☆ 1.0 Kathleen Eldredge · Feb 2026

Let's just say if I could give zero stars I would... I almost didn't want to write this review because of how incredibly frustrating my months of interactions were with this company. They had said they could provide me a new transmission for my Subaru Legacy back in September. From my limited knowledge, transmissions are quite complicated and sometimes take a specialty mechanic to work on. I picked the car up about a week later and the front differential proceeded to blow after driving it on the highway for a half hour the following day. I towed it back to Black Bear and they said they would get another transmission again and install it. Weekly communication ensued and it took at least a month before they completed this work for the second time. I picked it up and again the front different

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Auto repair shop

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.