Black Magic Performance

Out of state working. Our F350 broke down in a McDonald's parking lot. It needed to be towed. Called and spoke to the owner Weston, who not only handled calling a tow company for us, but got us diagnosed, repaired and we were back on the road the very next day. We own a food trailer and had to be at an event the very next day. Weston, the owner, said if he needed to he would drag our trailer to the event so we could work!! OMG!! God really blessed us when we found his shop! Price was very fair and his employees are outstanding! They went way above the call of duty to make sure we were well taken care of! If you are out of town or local do not go any else! You will not find the kind of service this shop provides!

Best mechanic experience EVER! We were traveling from Utah to Maine when our truck was giving us some fuel issues. I called the night before and Dalton attempted to help me other the phone but the check engine light stayed on. So they squeezed us in the very next morning!! The crew tried the cheaper part first. The fuel filter. But the system was only giving 9 PSI. So next we needed a fuel pump! Boo!! But, they were very timely! It was great. We stayed in our trailer. I’m glad dogs played in the side yard. Made all the stress of truck issues so much better. I keep saying this but their crew just made it so much easier with all our issues and stress! Dalton called and followed up the next Monday to make sure we were good and safe. That’s Dedication! I highly recommend this place! T

Brought our vehicle in to get a few things diagnosed. They did the work over two days and called to say we owe them $1400. Never called us with a quote or get the work approved. While the price was fair, we should have been given a quote before hand. Luckily we were able to pay it, I would have hated to see what would have happened if we couldn’t have afforded the bill.

If you’re tired of your current shop because of poor communication, attitudes, service overall, look no further. Finally a shop that understands and appreciates customers! You get what you pay for. This isn’t the cheapest shop in the world, but if you want a great experience and excellent quality work, look no further. Kevin, who I primarily dealt with, was fantastic with communication, keeping me posted throughout the time and updated me on the timing of the parts. I brought my truck in and I was in a bind because I needed it running before I left on a trip, they took it the same day, diagnosed and ordered parts within 24 hours. 10/10 would highly recommend them.

Kevin and crew have repaired my 2012 Expedition 4x4 system last year very good and price was fair. My Expedition is over at their shop now and is running rough different problem. I will update on this repair. Yet Kevin has been in business for a long time has always been fair I would expect the same treatment as before. Update coming next week.