Blue Compass RV

On Saturday January 31st I made a deal with the Surprise Blue compass to buy a used Genesis 24RBS which was at the Mesa store. I received a signed buyer agreement by the GM agreeing to the deal. I went to Mesa to view the unit and then on my way to the Surprise store, the Surprise GM Anthony tells me he has to back out of the deal as his boss said no. Keep in mind this was after taking my $1000 deposit and agreeing to the deal. I raised hell and was told the Mesa store would honor it. So I drove all the way back to Mesa and they begrudgingly made the deal. Fast forward to today, February 9. I show up to do my inspection of the new unit and bring my trade in. They give me a quick walkthrough and the tech glosses over everything. I did my own inspection and came to find out that the AC unit

think this may be the first one star review I’ve ever posted on a company! And I wanna say that the sales staff at Blue Compass was excellent- shamar and Winston! but the back office support and administration is abysmal, as bad as I’ve ever seen! I gave them my three year-old Airstream, with a clear title and a bank lien release letter over two weeks ago and have not received my payment! I even was patient for a week and followed up with Julia Who said she handled all aspects of my purchase to be told that she does not cut the checks? On Tuesday, three days ago, I received a call from the finance department from Jami, who said my check was going out via FedEx -today still no check I called and was texted back that my title had a lien on it! I have provided copies of the clear lien releas

We are frustrated to the max. On May 8th of 2025 we purchased an Entegra 27ase, as we are planning to celebrate a completion of my chemotherapy treatment. We thought, this new RV will keep us focused on looking forward to the future….. what a nightmare. We purchased the extended warranty on their program “ RV complete “ almost $10.000 dollars as we were told it would give us peace of mind for the next 5 years on top of the year warranty of the coach. The website does not prompt the correct information since day one , we still can’t used the program we paid for. The sale representative that handled our business was very nice, but somehow they dropped the ball and 3 months later and many calls, we’re still dealing with this situation. The website doesn’t show the purchased services we are

They were great! It took awhile for the parts because it was hard to find but after they did a great job! Highly recommend them!

absolutely horrid! bought a brand new 2025 jayco pinnacle from blue compass. had damage on it when i purchased it... took them 4 months to fix an awning scuff and then when i got the unit back, and went to use it the awnings no longer work. no accountability, tries to brush it off, won't help or fix. they directed me to use a third party company repair company and for me to pay for it. it is extremely hot and i have little kids, can not be outside now, the entire trip is ruined and the response from this location is absent. stay far away. if you are thinking about buying or getting service done here... trust me... please... just dont... go somewhere far away from here!!!!