Bob Howard Toyota Service Center

Oklahoma City, OK · Car repair and maintenance service

Rating
2.8/5
★★★☆☆ 2.8
Reviews
20
Rank in Oklahoma City
#809
of 1493 shops
City Percentile
14%
rating percentile
Address
Bob Howard Toyota Service Center, 12929 N Kelley Ave, Oklahoma City, OK 73131
Phone
(405) 936-8666
Website
www.bobhowardtoyota.com/service/?utm_source=google&utm_medium=organic&utm_campaign=gbp-website

Bob Howard Toyota Service Center is an auto shop located in Oklahoma City, OK. It is one of 1,493 auto shops listed in Oklahoma City. Its 2.8-star rating is slightly below the Oklahoma City city average of 4.3 stars. There is 1 photo associated with this location.

About Bob Howard Toyota Service Center

Visit the Bob Howard Toyota Service Center today for regularly scheduled Toyota maintenance, car and truck auto repair, and more in the Oklahoma City area. We service all makes and models. Schedule online, in-person, or by phone. También se habla... More

Customer Reviews

★☆☆☆☆ 1.0 Abby Ethel · Feb 2026

We brought our truck in for a 75,000-mile service on January 20, 2026. Everything was supposedly “standard,” and we approved the recommended work. Ever since that visit, the truck has developed a noticeable vibration when accelerating at low speeds, something it never did before the service. We scheduled a follow-up for February 17 at 10:30 AM and were told it would take about an hour. I waited at the dealership, and by noon no one had said a word. When I checked in, I was told there had been a “miscommunication” and the truck hadn’t even been looked at yet. They didn’t start the diagnostic until around 1:30 PM. By about 3:30 PM they recommended additional work, which we approved. Despite being told this was a one-hour appointment, we didn’t get the truck back until 7:30 PM. Time manage

★☆☆☆☆ 1.0 Suson Shrestha · Jun 2025

I had a pretty frustrating experience getting an oil change this morning. I was told the wait would be around 2–3 hours, which was already a bit much, but I ended up waiting nearly 4 hours in the lobby. The worst part was finding out my car had actually been ready for a while and no one had told me. I dropped off my car at 8:27 a.m., and it was actually ready by 9:05 a.m., but I wasn’t informed and ended up waiting until noon. I had told both the woman I booked the appointment with and the staff member who initially assisted me that I’d be waiting in the lobby, yet they still didn’t bother to let me know. When I asked the associate, Jaden, wasn't very helpful. He couldn’t give me a clear answer about how much longer it would take and then he asked me to describe who initially helped me. I

★★★★★ 5.0 Andrew Davis · Jul 2025

Mark really went out of his way to help us. He coordinated with third parties on our behalf, was patient, answered all of our questions, and made sure we were taken care of. It would have been easy for him to be dismissive of our situation, but he cared enough to see it through for us. He is a great representative of the service department and the reason for our positive experience.

★☆☆☆☆ 1.0 Hanh Tran-McNair · Jul 2025

UNPROFESSIONAL SERVICE Came in at 12 to do an oil change My vehicle is still not ready and no one told me that they were extremely busy and the wait time would be longer than normally, went to find the gentleman who's working on my vehicle to find him sitting at a desk he said he'd be ready in 20 minutes that was an hour ago. I'm unable to reach a supervisor My phone's about to die I can't even get to my vehicle and I am an hour late for work now due to their inconvenience

★☆☆☆☆ 1.0 Eloisa Ramirez · Jun 2025

I brought my car in for a simple repair, and the experience turned into a nightmare. I ended up having to get my insurance involved and the appraiser had trouble getting ahold of Toyota all week. Manager was unhelpful, as was the advisor assigned to my car. The situation was so poorly handled that I had to move my car to another shop to get the repairs started. I would not recommend this place.

Accessibility & Amenities

✓ Onsite Services ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Oil Change ✓ Credit Cards ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Car repair and maintenance serviceAuto air conditioning serviceAuto electrical serviceAuto repair shopBrake shopDiesel engine repair serviceOil change serviceTransmission shopTruck repair shopWheel alignment service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.