Body Shop - Stevens Point Auto Center

Came in last month to work out an estimate and rental services for an accident I had in July. I specifically asked for days off my job to be able to drop off my car and then pick it up on the day I was told it would be ready. When I asked what time it would be available on Friday (today) to retrieve my car and return their rental, I was told I'd get a call on Friday when repairs were completed. I had even dropped it off at the time that I was told at the estimate appointment, as the person that helped me said they'd only need five days if it was dropped off by that time. I never got a call at all today, not even to inform me it possibly wasn't going to get finished. Wasted precious time off and my entire day waiting for communication. Nevermind the fact that I had to be transferred four or

Was dreading taking my car in and waiting. They finished almost too fast! I was lounging and watching Sports Center, wish every waiting room had their set up. WiFi was nice too. Car like new again. Good job Jason and crew!

Exceptional staff and flawless bodywork. Loaner vehicle is provided. Would highly recommend if you need any size repair completed. FYI If you're environmentally friendly, they use water based paint.

Use to be a great place with great services when Jason still worked at the collision department and when the previous owner ran it. Now it seems like since there has been a new owner, they’ve been working really slow for some odd reason. My buddy works there and says there’s almost barely any work to do there so I figured I’d bring my car in for a repair. (Radiator support, whee liners, headlamp bulbs replacement, a/c condenser replacement). Told me I had to deposit at least for parts, which I did; before they would start working on it and It’s now been almost 3 weeks and still haven’t heard back about anything. Called them twice for an update and all I get back was “I’ll talk to Doug and he’ll get back to you when he can” and still nothing. Poor communication, lack of customer service. Th

Jason and the Scaffidi team provided exceptional service to me when I hit a deer while on a road trip. As an out of state driver I was given the name of a few shops by my insurance company. I picked the closest one to where I was on the interstate. I should thank the deer for jumping out into the highway where it did because I could not be happier with the service I received. Extensive front end damage was assessed quickly and the estimate was prepared. Jason worked with my insurance to make some adjustments to the repairs at my request. The attention to detail of the team shows in an absolutely perfect repair. Communication was exceptional, even with me being 2 states away. It couldn't have been easier even if the shop was just around the corner. They even picked me up from the airport w