Bollman's Auto Salvage

Great experience with getting my car towed , thanks!

I bought an engine from them that they claimed was a running engine with 27,000 miles on it and stored it in an indoor temperature controlled environment. When I bought it they offered an extended warranty which I requested information for over email and in person and was never sent the information for it. I had to wait for mechanic availability and parts to be delivered. Once installed, the engine would not turn over. My mechanic compression tested it and it had severe low compression in all cylinders. They claimed this engine only had 27,000 miles on it which doesn’t add up for something in this poor of condition. When I contacted them the secretary told me verbatim “I don’t care” when I explained the situation and said I was out of the 30 day warranty period then proceeded to raise her

This company sold my brother an engine and told him it had good compression and was good to go. Once it was installed, it didn’t run, it’s had 90PSI across the board instead of 160PSI like it should be. Then when we contacted them, the lady said word for word “i don’t care”. The engine was out of the 30day warranty. In those 30 days, it was not in the car. It was in the pallet, untouched, and inside a temperature controlled garage. They were not even willing to hear our piece. This is the worst customer service I’ve ever experienced. NEVER buy ANYTHING from here

The fella that said the secretary needs a class in manners was spot on. We have been in business for 35 years. I have bought thousands of dollars of used parts through the years. We bought an engine and called them on day 32. She immediately said we were way passed our 30 day warranty before I even got a chance to tell her the issue. The intake manifold was cracked which is no big deal, we just used the one off of our original engine. When we removed the intake manifold, the valves were so rusted up, from water intrusion that we didn't want to install the engine. When we called to discuss it, they said if I couldn't prove it had been stored inside the whole time we had it, they wouldn't warranty it. We did have it inside the whole time, but we could have let this sit out in the rai

I tried local yards in my area (Cincy Ohio area) to source parts for my Acura MDX. After 3 weeks of run around and quite frankly, pathetic service, I contacted Bollmans. I received a fast and efficient response. I traveled 6.5hrs one way to pick up my parts. The staff was friendly and helped me address some other parts needs I had with no hesitation. I'm completely satisfied and highly recommend Bollmans next time you are sourcing parts for your vehicle.