Boston Auto Exchange

I recently visited this shop under its new ownership and had an excellent experience. I needed a brake job, and the new team was incredibly helpful in explaining the entire process to me. They took the time to show me exactly what was wrong with my brakes and why the repairs were necessary. The staff were friendly and knowledgeable, making me feel confident in their work. I'll definitely be returning for any future car needs!

Rude behaviour. Not proper resolution of issues. Too expensive for the kind of service.

We’ve had some fairly major work done by Elias and his crew over the last year and they’ve done a great job at a fair price. They take the time to explain things really well, too. Glad to have these guys in the neighborhood.

I first went to two different shops in Boston and got conflicting reports that were quoted in the thousands of dollars, then I got a recommendation from a friend to call Boston Auto Exchange (recently moved from Washington st in boston to 19 Park Ave in Arlington) so I took the drive over here and I’m so grateful I did! I got an honest opinion on my car and a great price for only 1 part that truly needed to be replaced. At the other two shops before this I was almost swindled into 5+ different replacements. Then I decided to ask if they could get me a price for tires and they blew the other shops out of the water with price. On top of that, all the guys working there and hanging at the shop couldn’t be friendlier. It’s stressful having car trouble and not having a go-to mechanic and I’m ha

My wife and I were taken advantage of at their previous location on Washington st. In my experience: 1.) High prices 2.) Threatened to pay in cash (prevents chargebacks with credit cards) 3.) Charged for services I didn't ask for 4.) Has friends/family boost reviews and a bunch of fake followers If there's a shortcut, they will take it.