Bow-Tie Overdrive

I'm not sure if this is a real place. I've been scammed by a similar company while trying to buy auto parts. I planned on buying a transmission from these people but I haven't any proof that I won't be scammed. Sorry.

Disappointed with customer service and follow through. I ordered parts that had a months long production delay, understandable. I went weeks at a time without any order information update. When the parts arrived the crossmember had damage, a bracket was bent. Tiffany, my service rep, listened to my concerns. I suggested taking it to a local shop for repair in order to save money on shipping as it's large and heavy. The local repair would be less than shipping. I was told by Chris, their manager, it was my fault for not addressing it immediately with the shipper when it arrived. It was dropped off on my porch by UPS, I wasn't notified or home. The box was poorly packed, a large hole that looked like it was cut or torn exposed the damaged portion. Before opening the box, I took photos and su

I purchased a 700r4 transmission from Bowtie last year. The sales department, Nikki, was great to talk to and walk me through the process. I paid everything up front and in a couple months I had my transmission. Not everything went smoothly on the install, there were some incorrect parts sent, this was a minor inconvenience and fixed. Now comes the trouble, after driving with the new transmission, with under 1,000 miles on it, it left me stranded on the road 30 miles from any town. After I towed it home and had a conversation with Bowtie they wanted me to remove and send it to them so they could look at it and attempt to fix it. I said that at this point it would be better if I took it to a transmission shop and had them fix it, knowing that it would likely void some of my warranty. A

Nikki at Bow-Tie was very helpful, exceptional customer service! They worked with me on get a kit I bought years ago to make sure I had what I needed for my 200-4R hooking to my 1965 389 TriPower.

After having a bad experience at another shop. I got a 4l80 transmission built and installed in my 73 Camaro by Bowtie. Nikki and Tiffany were very knowledgeable and explained everything thoroughly. I forget the gentleman’s name who did the install but he was very polite and the insulation was done very neat and clean. This was a great experience, and I will definitely recommend them for any GM transmissions.