Brake Masters #211

I just want to say that Ryan Bishop is an asset to this team!! He went above and beyond helping me out with my car. As a woman I know nothing about cars. I took my car to the dealership and they gave me a $6,000 list of repairs. I wanted one second opinion just to make sure this was accurate. Of course, they were trying to get me to fix things that were not necessary. Ryan was super helpful in telling me exactly was wrong and what absolutely needed to be fixed. Honesty and transparency is so important in this world today! I appreciate Ryan more than anything. Thank you for your help and your excellent customer service. I have since referred multiple people. If anything ever goes wrong I will be bringing my car back to his shop! Thank you guys!!

Incredible Managment, very knowledgeable!! All mechanics experienced and precise. If you want an honest diagnostic and a great price come here.

Made an appointment for an oil change, I dropped off my car, and after two hours i went back to pick it up, I thought they already have it done but forgot to call me, but when I came back they didn’t even started doing it! It happened several times to me. I can tell you there is no difference between appointments and walk ins with these guys. Stay away from them if you don’t your time to be wasted

Avoid these upsell artists at all costs. My car was recently bought as a Carfax certified, pre-owned, 40-point check, etc., vehicle from an Autonation dealer in Phoenix. 1,000 miles later, these guys told me I needed front and rear brakes and rotors to the tune of over $1,000. I got a second opinion from a nearby shop with better reviews and was told that the brakes were fine, though they could use an adjustment and some cleaning/lubrication as they’ve obviously been on there for a while. Anyway, the bill was $150 out the door. I can only imagine how many decent, trusting people must be getting ripped off at this Brake Masters location.😐

This Brake Master's is a good location. My experience has been very positive - team members are friendly and informative, prices are reasonable, and work is done at a good pace. If you are looking for a good car shop, I recommend trying this spot!