Brakes Plus

Charlie was awesome! Worked on my gt cs, helped a lot, definitely will be coming back, helped me learn other things my stang needs work on! Thank you!

Subject: Exceptional Customer Service Recognition for Mike Harman I would like to take a moment to express my sincere gratitude and appreciation for Mike Harman. He provided, without question, some of the best customer service I have ever received. Last year, I brought my wife’s car in after being told it needed a new rack and pinion. Although the car had been running fine, multiple shops—including Midas and others—confirmed the diagnosis. Because I had worked with Brakes Plus before and trusted them, I chose to have the repair done there, even though it cost approximately $200 more. The total repair came to around $1,700. Unfortunately, immediately after picking up the car, we noticed a squealing sound from the power steering pump. At first, I assumed it would resolve itself. However,

Laurence is awesome Carl too! Laurence is professional, curtious, and wicked smart! He really took care of my car and explained exactly what I needed! He also explained why in an easy to understand way. The price was reasonable. Thank-you! Car drives much better now!

I came in for an alignment and it turned out my inner tie rods were very bad and unsafe they were able to get me in replace my inner tie rods to my alignment and my oil change and got me in and out fast and now my truck drives amazing. The staff was friendly, knowledgeable and did not pressure me into anything that I did not need. During the test drive they found that the steering wheel was not straight so they put it back on the alignment rack to make sure my steering wheel was straight as an arrow so I left happy

I came in to have my car inspected as it has not been driving well on the roadway. They inspected and quickly found my struts to be failing. It was very expensive and much more than I expected but they worked with me. Everyone here is very friendly.