Bridgestone Firestone

I recently had the pleasure of experiencing exceptional service at Firestone, and I couldn't be more pleased with my decision. Danny, the technician who assisted me, was not only highly skilled but also incredibly efficient. He got the job done swiftly without compromising on quality. From the moment I arrived at the Firestone location, Danny's professionalism and expertise were evident. He listened attentively to my concerns, assessed the situation promptly, and provided me with clear explanations of the work that needed to be done. What impressed me the most was the speed at which Danny completed the task. Despite the busy schedule, he managed to prioritize my vehicle and deliver results in record time. This efficiency saved me valuable time and ensured that I could get back on the roa

pricy plus putted bolts on the wheels so you could not remove them unless you break them

Awesome experience. Had a flat tire. Called and Laura got me right in. Tire could not be saved due to large nail. My road hazard warranty came in very handy. New tire and back on road in 2 hours. Very pleased

Apparently they like to keep the keys for the locked wheel nut. Now that I have a flat they want me to go pick it up. I’m pretty sure I need that key they kept to take my tire off to put my spare and go back.

I have taken my vehicle to the Firestone at Gulfway Shopping Center 5 times and the issues they caused are still not resolved. NOTE: After I payed $$$1,230.00, I learned that they are not supposed to work on vehicles with spacers because it is a liability. But they did it anyways. And now I’ve bought two sets of spacers out of my own pocket and a brake caliper. And they are refusing to fix the lug nuts they cross threaded unless I prove they did it. When I received my vehicle back from them the caliper was bad. We are reasonable people and calipers go bad, so we went home and replaced it. No biggie. The car vibrates until your arms are numb and pulls to the right. I was told “we fixed what we were supposed to fix. I don’t know what you expect us to do.” It takes two visits to find out th