Briley's Tire & Auto Center

I blew out a tire while traveling near Greenville, NC. Briley’s got me squared away in a matter of hours. They had multiple price options in stock and I replaced all 4. The service folks were attentive, and kept me updated. Arrived around 10am and was on the road by 1pm. Got an oil change too! Conveniently located in walking to Parker’s BBQ which made my day much better :)

Went to Meinekee for an alignment and they didn’t get it correct. Bought brand new tires and went back to Meinekee to allow them to correct the alignment. After readjusting everything, the center of my steering wheel was turned vertically instead of horizontally. I was referred to Briley’s by my fire chief. I called them this morning and they told me to bring it in. They got everything straightened out for me.

I took my daughter’s car to Brileys because she was hearing a faint popping sound sometimes when she would turn. They checked the cv axles, ball joints, tie rods, rack and pinion and everything else that it could be after driving it a couple time to finally duplicate the sounds. They said they found nothing wrong with any of the above or any other suspension or steering components. They kept the car all day which was fine because we dropped it off, and drove it 2 or 3 times to try to find a problem. They put it on the lift and inspected everything and found there was no noticeable issue at this time. When Chance called me and told me it was perfectly safe to drive, and to let them know if we continue to hear anything unusual or it get worse to bring it back and they will check it again, I

I had a problem with my clutch and normally I do my own car work but there was a slow leak in the system and I couldn't figure out where it was leaking from. a friend recommended a specific mechanic at Briley's so I took my car there on their recommendation. I explained the situation and asked for the specific mechanic and Briley's gave me a specific appointment. I also asked them to check over the work I had done to make sure I didn't have a defective part. they called me an hour before my appointment and said my car was fixed. they claimed I just bleeded the clutch wrong. the car stranded me at work a few days later because it still had a slow leak. I took it back to Briley's and they took several weeks to look at it again and replace a hose which turned out to not be the problem eithe

I went to Briley’s a few months ago to have my tires and wheels replaced, paying over $1,300. Initially, I was satisfied with the work (hence the 2 stars), but a recent experience completely changed my opinion. I got a flat tire an hour away from home and discovered I couldn’t replace it because the wheels had lockable lugs—something I was never informed about during the replacement process. Worse, no replacement service had the key because it’s specific to the wheels, and Briley’s never gave me the key. Upon checking my receipt, I found I had been charged for the key and a tire installation kit, neither of which I received. When I returned to Briley’s to address the issue, I was repeatedly interrupted while explaining the situation. I was told their "standard procedure" is to place the