Brock Ford Service

I’m visiting Niagara from three hours away and called them late Friday afternoon to inquire about a wiper recall. They were incredibly helpful and provided me with options for Saturday. The friendly service and excellent care made the process smooth, and they fixed my wipers in no time. Greatly appreciated.

Brock Ford on Drummond in Niagara Falls is excellent. I had to get software updates(free). I told them that my tire pressure was low(not free). They came to my house to pick up my Escape, brought it back a few hours later, with the tires at the correct pressure, and didn't charge me for it. Thank you for the great service!

My experience at Brock Ford was very pleasant. I felt like I was being invited into a family. They really care about their clients I know because they took care of me. Derek Patterson was the guy who helped me. He did everything he could to make my dream come true, now I finally have a truck! Not just any truck but one of the few Tremors in my area 😄 I've been to other Ford dealerships and Brock Ford beats them for sure! When I was trading my vehicle in and talked numbers from the other Ford dealerships, I felt low balled. Brock Ford was fair with their appraisal number. Brock Ford is my go to place no other places in Niagara can match their client service. After buying my truck Derek was kind enough to throw in free winter mats for me, just waiting on those to arrive now. Ashlee who i

Doug has been the best service agent that continues to provide the best service and care for my vehicle. He always goes above and beyond, and just takes time to listen and give reassurance that everything will be taken care of. Brock Ford definitely treats you like family and is the best Ford dealership I’ve been to!

My very first Ford purchase is a Bronco Sport from Brock Ford. I am very happy with my vehicle!! I recently had my first service that was fast and extremely convenient. I used the pick-up & drop off service, very friendly drivers came to my home. Well done by all.