Brown Automotive Center

Excellent Service from Erik Lozano at Brown Automotive Center. I had an excellent experience at the Brown Automotive Center service department in Del Rio, Texas, thanks to the outstanding assistance of Erik Lozano. He was professional, courteous, and kept me well informed throughout the entire process. The service was completed quickly and done right the first time. I truly appreciated Erik’s attention to detail and commitment to customer care. It’s rare to find someone who combines technical expertise with such a friendly and customer-focused attitude. Thanks to Erik and the entire Del Rio Brown Automotive Center. team, I left feeling confident and valued as a customer. I highly recommend Erik and Brown Automotive Center for top-notch service.

Brown Automotive Center, Del Rio, Texas has always been a great business to purchase a vehicle. We have been a long time customer and received excellent service. Pablo has been our salesman for many years and always is very efficient and helpful. The phone tech, Devyn, is very patient and took all the time necessary to download apps and show and demonstrate how all controls worked in the new vehicle. All employees, including customer service employees, were great! We just stopped by looking, getting an idea about which vehicle and cost. We drove off in a new 2026 Buick in 6 hours! Thank you, Brown Automotive, Del Rio!!!!

Ruben and Devyn were very helpful Great customer service

I purchased a new Camaro ZL1 convertible from this dealership in Del Rio, TX and had it transported to me. The car arrived with pre-existing paint damage and rot that was never disclosed to me. I have contacted the dealership and supplied a quote from a local Chevrolet dealership to fix the damage to my “new” car that they sold me. I have not received a response to the quote I sent for the repairs. The Chevrolet quote was $3,000 to repair the damage of the “new” car that they sold to me.

I visited Brown Automotive Service Dept in Del Rio on 6/3/25 and due to time constraints and the upcoming holiday I was not able to leave my car there (I’m from OOT) However , I do want to thank Erick Lozano (Service Advisor). He was professional, knowledgeable and had excellent customer service skills. He was able to guide me in the right the direction in a moment of uncertainty with my car. Thank you.