Brown Motor Works

I am just taking this opportunity to give Brown's Motor Works in Columbia, SC an outstanding review. I am from Florida and was traveling South on I-77 heading towards I-26 west when every light on my dashboard came on. Of course, I called the dealer of my car with was the Acura dealership in that city and was told they didn't work on cars that had no history with them and over tens years. I inquired if they had a referral and someone in the background said, "Brown's Motor Works." I called Brown's and explained what was happening with my car and they said tow it to them and they would have it back on the road. After fixing my car, it drove amazing and they cleaned my car inside and outside! The mechanic even told me to give the receipt to my mechanic in Florida to let them know what they f

Kobie, you are 100% of the reason this review is getting 5 stars. He was the most kind, helpful and knowledgeable person I have come across in a while. He showed me what was wrong, explained why it was a problem and gave me suggestions. Thank you!!

Terrible experience. I took my 2005 VW Passat TDI in with an oil leak and they said the turbo was leaking and needed to be replaced. After $4,000, I picked up my car and the splatter shield under the engine compartment partially detached and started dragging once I got on the freeway. They were very apolegetic and ordered a new trim piece without charging. I understand that accidents happen so I tried to be patient with them. Once it arrived, they bolted (and zip-tied!) the new piece on. Driving it home that time the turbo didn't work properly and I couldn't accelerate at all on the freeway. Not wanting to drive it back there just to be frustrated again, I have since taken it to another shop that replaced a boot that was broken (that Brown Motor Works must have taken off and put back on

After poor services and outrageous prices at a local BMW dealer i took my vehicle to Brown Motor Works on Broad River road. Service was prompt, price was reasonable and best of all "They Clean My Vehicle inside and out!" They even got a stain out of my carpet, amazing job guys!!! Just found my new service place for my BMW.

I hate having my time wasted for absolute nonsense. Called for a brake replacement quote 2 days ago and was told they needed to take a look to confirm which kind so I need to stop by so they could see. I said ok I can do that. I leave work to do that and the guy there tells me I need to SCHEDULE a time to drop it off for them to look at the brakes to give me a quote! Ridiculous. That's like dropping off a car for them to confirm tire size to then drop off a second time for the actual installation. This wasn't a diagnostic situation. I'll just pay more at the dealership for less aggravation.