Brown's Body Shop

I brought my wife’s Toyota Sequoia here after hitting a deer, and this has been one of the worst service experiences I’ve ever dealt with. The repair took 87 days to complete, during which time I dealt with four different insurance adjusters and zero consistent communication from the shop. Because of the extreme delay, I was stuck paying $1,500 out of pocket for a rental car. Even worse, when we finally got the vehicle back, it still was not repaired correctly. I got with my “4th adjuster” he said to bring it back for them to fix. After saying it was fixed the issues still remain that should have been resolved the first time. I spoke to him about all the changing of hands on my vehicle, the rental bill, the problem still existing. He told me he would have the general manager contact me t

We had a fender replaced on my son’s car and paid out of pocket. The staff was fantastic from the moment we dropped off the car. I had to drop it off before they opened and 2 hours before my appointment. We were going to drop the keys in the box so I could call later but someone happened to see us and let us in anyway! We got an estimate and I was able to give a deposit so we could take the car and drop it back off the next day when the part came in. My son was thrilled to not have to drive my minivan to school and I still got to work on time! The work was done in just a few days and picking the car up was quick and easy. This place was recommended by several people and I will gladly pass along the recommendation!

I brought my Jeep into Brown's to replace my soft top. I met Jeff who was professional, polite and precise. Jeff always kept me updated! There are not many body shops that could work on a soft top in Columbia. Thank you Brown's for the fast and meticulous work that you did on my Jeep. Thank you Jeff for your outstanding customer service!

Brown's did a wonderful repair on my Chevy Exinox and was done quickly. Everyone was very nice and got through the process easy. Thanks so much because it looks better now than before the damage happened. Amazing workmanship.👍They also fixed it previously when a tree fell on the roof. 🫣 I used my insurance and payed $1000 deductible. Glad to have my car. Rolling down the road again. 🫠

Tony was honest and kind. Quoted a very fair price. My husband and I ha e been trusting Brown's for years.