Budget Car Rental

Mary, the customer service agent at the rental desk for Avis/Budget was amazing! She was so polite, courteous, and extremely helpful! She saved my trip!! I accidentally booked a car in the Greenville, SC airport rather than picking up and dropping off at the Pitt-Greenville, NC airport. She was instrumental in helping me switch my reservation and get a car in a timely manner. She was so helpful and we were on our way so quickly! Lifesaver!!

First of all I want to apologize to this location, my complaint is on Budget’s customer service. I rented a cargo van. I’m not complaining about the trash behind the seats. Or the dirty doors and interior. Instead I’m complaining about a broken handle at the back of the van. While loading the van, I went to grab the handle and step up into the van. What I didn’t know is that the bottom of the handle was missing a screw. I fell back out of the van and knocked myself out. I was by myself, and in a very rural area, terrible phone service, no one around for a bit. So this was a scary situation, to wake up confused and shocked. So I came home late last night, went up to drop off the van and told the guy at customer service what happened. To which he said, “oh, call customer service, they are

Exceptional service from Mr. Gray at the Avis/Budget counter at PGV Airport (Greenville, NC). Professional, patient, and truly went above and beyond to make the process smooth and stress-free. A real asset to the team. Highly recommend. L. Rogers

I rented a car near where I live in southwest Florida and needed to return it to this location just before Christmas. I also rented a vehicle from this location to drive back to FL. I am horrible with names, as soon as someone tells me their name, I’ve literally forgotten, so I’m sorry I can’t reference the employee by name, since I know he told me both times. He’s the one on roller skates though. He was working this entire location by himself and was more efficient than most car rental places are when they have like one customer and five staff members. Also he was very friendly and attentive. I just really appreciate the fast service and easy experience. One of my least favorite things about traveling is the “surprises” I’m accustomed to when renting vehicles. I can definitely say that Bu

Airport location in Greenville is very personable! Giving a hometown experience to all of its customers! The staff is extremely accommodating and the company as whole has taken care of me for years! I greatly appreciative them!