Budget Car Rental

I was disappointed the vehicle I reserved was unavailable. I was offered a pickup truck. This was not an option for my 94 year old grandmother. I was then offered an upgrade, at an increased price. It was a nice car but at that point, I had no other option.

We flew in on Christmas Eve and was denied a car where we initially booked because they wouldn’t take a debit card (we don’t have credit cards). After frantically running around trying to find a place to rent a car, we landed at budget. There were very few cars left. Michael was a wonderful help in a time of high stress for us. He worked with us and our budget, and got us into a car within 20 minutes. We will be a budget rental car family from now on due to the patience and understanding we received from Michael!

This the worst place to rent a car I rent a car online and they charged me 436 dollar when I got to the place to pick up the car. They ask me for 417 dollars 💸 deposit they say will be refunded when the car was bring back I brought the car a day before the day that supposed to bring it back. Then 3 days later I call back because I didn't see the refunded on my account than they told that was add it additional coverage 😒 they didn't explain none of this. Please do not this happened to you because they had my car of file and charged me another 19 I called again the person was extremely rude to me. Worst place ever

The agent that provided the keys to my rental at the OMA airport downgraded my rental car from the one assigned me by the front office agent. She was rude, belligerent and told me to go to another rental company when I questioned her about the downgrade. There are many options for rental companies in Omaha. I suggest you pick one that is not Budget.

Easiest of all the rental car companies at this airport to get car and out on the road quick, as well as return. Digital app check-in could help make even better.