Budget Car Rental

Syracuse, NY · Car rental agency

Rating
3.7/5
★★★★☆ 3.7
Reviews
20
Rank in Syracuse
#254
of 423 shops
City Percentile
24%
rating percentile
Address
Budget Car Rental, 1031 Genesee St, Syracuse, NY 13204
Phone
(315) 446-1323
Website
www.budget.com/en/locations/us/ny/syracuse/dn7?utm_source=google&utm_medium=gbp&utm_campaign=budget_gbp
Status
Closed · Opens 8 AM Sat

Budget Car Rental is an auto shop located in Syracuse, NY. It is one of 423 auto shops listed in Syracuse. Its 3.7-star rating is slightly below the Syracuse city average of 4.3 stars. There are 10 photos associated with this location.

About Budget Car Rental

Save on your next car rental with Budget Car Rental in Syracuse. From compact cars to spacious SUVs and vans, we have options to fit your plans and your budget. Whether you need a car while yours is in the shop or you are heading out for a weekend... More

Hours

Friday8 AM–6 PM

Customer Reviews

★☆☆☆☆ 1.0 Daniel Ray · Nov 2025

DO NOT SET UP A ONLINE RESERVATION! I recently set up a rental from this location from late October to November 16th. I specifically asked that if the car was returned early would I be refunded the difference to which the manager said yes. Fast forward to today the 13th and after two hours I've been told by multiple people they DO NOT issue any refunds for returning the car early when pre paid online, even though the manager specifically said they would when I picked it up. The staff at the location where all very pleasant but the policy of oh well, doesn't matter what you were told after the fact lead to the one star review. I will be taking further action going forward but just know while the local location staff is very pleasant professional and friendly, the position of management abov

★☆☆☆☆ 1.0 Ethan AA · Jun 2023

Super bad service i booked Kia soul but instead, I got an old Kia Nero which is ok but not with super strong smell of weed? With scratches and dents all over the vehicle the lady who worked there refused to switch the vehicle and said you can go to the airport and they would switch I called 800 number and the agent said to go to the airport to switch it they also refused to switch it I called couple offices, the same thing my first and last time renting from budget

★☆☆☆☆ 1.0 Dean Camilleri · Sep 2025

Car was great, staff were helpful. Unfortunately I have to give 1 star because my $250 deposit was not returned to me. Budget customer care is saying they have reverted the payment, my bank is saying they haven't. I have to wait 1 month until the charge is automatically reverted. Ridiculous.

★☆☆☆☆ 1.0 Tristian Fontanez · Sep 2025

Made my reservation well in advance for a three day Van rental. Two days before pickup I received a random phone call stating that they don't have the vehicle available for my reservation. They can send me off to the airport location for Double the price. No negotiation, NO let me help you with this for the inconvenience. None of that. This is what you got and your reservation is gonna be canceled. Dont Waste your time, not worth the headache!

★★★★★ 5.0 Fredricka Williams · Mar 2025

I recently rented a car over the weekend and had no problems at all with anything. The person I had she was the coolest person I ever met at a car rental. I’ve heard she been there for 10 years they should definitely keep her .

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot

Services

Car rental agencyVan rental agency

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.