Bus Depot Discount VW Parts

I absolutely cannot say enough good things about this company. My first order took longer than expected and they gave me a credit. Their customer service is too notch. They always reply to emails quickly. 🚌

I cannot recommend The Bus Depot highly enough. I had placed a large order of parts for my 1979 Volkswagen bus, which I was in the process of restoring. Their customer service team went above and beyond to confirm my order and ensure it was shipped promptly. The parts were exactly what I needed and arrived in perfect condition. Unfortunately, right after I received my parts a fire destroyed my barn and VW bus before I had the chance to use any of the parts. When I reached out to Bus Depot to explain the situation, they were incredibly understanding. They graciously allowed me to return the parts and even waived the usual restocking fee, a small gesture that meant a lot. The Bus Depot exemplifies what excellent customer service should be. Their dedication to their customers makes them the

They are very professional, I purchased a part and needed it for up coming event. They called to ask if they could change my shipping and got my part fast. Next day... on a Saturday. Thank you for going the extra mile for your customers...

They advertise/stock parts that they don't have! The PayPal refund was prompt, but I'm not happy that they said that they had the part, but they didn't. Bus Depot - either sort your stock keeping system out, or stop this false sales policy (whichever it is). Edit after owner response: Thanks for responding. "Not in stock" isn't written on the mobile site, and the "Special Order Item" has "Availability: Usually ships in approx. 5-7 working days" written next to it. How am I supposed to know that this means that the items aren't in Stock? I appreciate your response, but the reasoning seems faulty. Many thanks.

Paying more for shipping on an oil filter was painful. Slow to ship. Wrong Wheel bearings sent. Parts not in stock. Never received credit. But it was my first dealings with this company. Hope you have a better experience.