By-pass Auto Body & 24 Hour Towing

“$819.72 charged for a 20‑mile tow—felt taken advantage of.” On Saturday, 12/13/2025, my son was driving home from school in Illinois to Missouri when he became stranded during the snowstorm. I drove from Missouri to pick him up, planning to return once the weather cleared to retrieve his vehicle. When I returned on Tuesday morning, I discovered the car had been towed on Monday, 12/15/2025 by By-pass Auto Body from the side of I-55 in Elkhart, IL to their shop in Springfield, IL—a distance of approximately 20 miles. Upon arrival, I was informed the total charges were $819.72 including tax, broken down as follows: - State Towing: $150.00 - Mileage: $125.00 - I guess their rate is $6.25/mile - Winching: $50.00 - Recovery: $250.00 (unclear, as the car was simply on the roadside and not in

Called By-Pass after my truck was backed into. They got me in the next day for an inspection. 4 days later my truck was in the shop. Finished a day later. They washed my truck and cleaned the inside as well. Very satisfied with the service I received.

My experience with Bypass went extremely smooth. I like that the app kept me updated about the progress of my repair. Everyone I talked to including Bill and Laurie were friendly and efficient. I'd definitely recommend the shop to anyone in the Springfield area.

A few weeks ago By-pass Auto Body made some repairs to my car. Their price was fair, they finished the work in only 5 days, the staff was courteous, and my car looks GREAT. Thank you By-pass Auto Body.

This isn't something I wanted to do, at all. Bill, the owner over there really seemed like a nice guy. I was stranded in Springfield with a broken down car, on my way home to Chicago, I left the car with Bypass on a Monday and was told I'd be getting a phone call to let me know what exactly was wrong with the vehicle. (Very standard repair shop practice) ... I figured I'd be getting a phone call within a day or two to let me know the damage and what the cost was going to be, so that I could decide if Bypass was the shop I was going to do business with. I left the car with Bypass and had to quickly get to the train station to get back to Chicago for work. Bill had mentioned he was pretty booked until around Thursday and I said no problem, just give me a call and we'll figure it out. Wednesd