Byrider San Antonio North

I recently purchased a 2017 Dodge Grand Caravan from JD Byrider, and let me tell you, my car-buying experience was absolutely phenomenal from start to finish! A friend referred me to this dealership, and I'm so grateful for their recommendation. From the moment I stepped foot into JD Byrider, I was greeted with a warm and friendly atmosphere. The entire team exuded professionalism and genuine care for their customers. The customer service at this dealership deserves a solid 10 out of 10! A special shout-out goes to Tracy, the salesperson who made me feel like part of the family. Tracy took the time to truly understand my needs and preferences, ensuring that I found the perfect fit for my situation. Their knowledge about the 2017 Dodge Grand Caravan was impressive, and I felt confident in

Car was delivered for service 5/9 vandalism occurred not looked at for 5 days, constantly lied to about repairs, they never used warranty. After 9 days claimed battery cable was lose charged me $50 bucks and gave me a empty car with tore up interior! Service department is horrible and all the while I was haggle for my car payment and not given any reimbursement for $670 in Uber charges while they didn’t have time to look at broke car at a service department! Poor customer service, poor location management and apparently no working cameras.

they sell vehicles recalls and price them at 100% more than what they’re worth. The vehicle they sold me had a leaking coolant tank and the hood came flying back while I was driving with my daughter in the car when I advised them what happened. The sales manager laughed in my face when I mentioned my daughter was in the car and that recall part for the hood a year later still has yet to come in. If you want a good reliable car, go to a bigger dealership, such as ancira Chevrolet. They will also work with you if you have credit troubles. that car was a 2013 and I was paying $600 a month for it and had 92,000 miles on it. The car that I got from Ancira has only 34,000 miles on it and a true bumper-to-bumper warranty and has gap insurance and a 2023 and I’m only paying $600 a month again for

Jodee was a sweet sales person. For being a 1st timer financing a car she helped me through and made sure I was a happy customer and talked me through the entire run down with all my 21 questions. I had my heart set on an older car and lower caust but Byrider was able to work with me and get me approved for a loan I didn't know I could get. Jodee went above and beyond to make sure I got the best that I deserved. This dealership made sure I felt at home and was more than helpful with my 1st experience financing a car. Definitely recommend Byrider with Jodee. Hope yall had a safe Halloween 🤗🙏

I’ve had this car for two years and I fell behind trying to do the maintenance after they messed up in service. They repoed my car then offered me to get back into the vehicle for a set price and I paid it. Two weeks later did I find out that my car was sold at auction. They lied and gave me the run around. Now they want me to get into a new vehicle with a new loan . So everything I paid goes to waste .