Cali Towing Service

My insurance sent this company to tow my vehicle I called at 7pm they said it was going to be 45minutes it’s now 10:49pm and they are barely on the way horrible customer service the dispatcher was rude I called the tow I will never want to have them help me ! I called the tow guy to see how long he said 10 minutes 30minutes ago I kept getting the run around about how long they were going to take. Worst worst I was already having a bad day my car broke down I just wanted my car towed since I had my 2 baby’s in the car. His name was Gerald or Geraldo!!

Ronald Jones Was one of the most Kindness driver I have come across. He took extra precautions to make sure My vehicle didn't scrape the bottom While being pulled up because Of how low the vehicle sets. He got the job done in record time

They were supposed to show up at 10am and never showed up. I called multiple times and they never answered and when they finally did, they told me they would not be coming until the following day in the morning. The following day they stopped responding altogether, and we decided to go with another company. Really do not recommend this unprofessional company

Extremely Disappointing Experience. The tow was scheduled for 11:00 AM but never arrived. I called every 45 minutes, and each time I was told, “you’re next.” Eventually, they claimed someone was on the way — but by 1:30 PM, they stopped answering the phone altogether. I had to call a different company to get the job done. This was a complete lack of professionalism and respect. Avoid this company at all costs.

I called my insurance, and they sent this company. The driver arrived very quicky. Ruben was so helpful and very knowledgeable, professional and friendly. This guy did everything that he could and helped me get back on the road. He genuinely did care. Would recommend Cal State towing to anyone.