Caliber Collision

I had an outstanding experience with this auto shop from start to finish. From the moment I dropped off my vehicle, the customer service was exceptional. The service was great from the representative at the front desk (I believe her name is Ally) to the service advisors — everyone was professional, friendly, and attentive. The team kept me informed every step of the way, which I truly appreciated. They consistently updated me on the repair status, including when parts were ordered, the expected arrival dates, confirmation when the parts arrived, and when repairs officially began. I was also notified when my vehicle went into paint and given a clear expected completion date for pickup. There were no surprises, no lack of communication, and no confusion throughout the process. The transpar

Caliber collision in Ashwaubenon did an excellent job of repair on my ford Maverick. Mark kept me in the loop during the course of the repair and actually I got it back before it was due to be finished. Text updates on the progress were almost daily and very much appreciated. They helped set up the rental car and explained everything we needed to know on the day we first brought it in.

Tyler and his team are phenomenal. I feel they went above and beyond to make me comfortable to enjoy an unfortunate situation. They were great at communication and answering my questions. The quality looks just like it was when it was new. I would not feel comfortable taking my vehicle to any other repair facility.

I went to Caliber Collision to have a repair quote done after an accident. Super friendly staff, walked me through it all, and explained everything very thoroughly. Highly recommend!

Alyssa was fantastic to work with regarding my damaged vehicle. I needed to drop the vehicle off on a weekend and was from out of town so it was a challenging situation. Alyssa worked diligently with me the following week to coordinate receiving my key for my vehicle and sending my plates and garage door opener to me when my vehicle was deemed a total loss. Alyssa followed up with me as needed and was very prompt with email replies.