Caliber Collision

Thank you so much! From the moment I walked in until I received my car back every staff member I talked to was polite, helpful, courteous, and thorough! They communicated frequently about the status of my repairs and the repairs were con ahead of schedule too. My car repairs are perfect and they returned my car cleaned. Would highly recommend!

Thank you for taking such good care of my baby! Bevan and Les had the best communication throughout the whole process. Anytime I had a question or my anxiety came up with an issue, they were there in the phone answering all of my questions. I appreciate y’all so much!! She’s beautiful, clean and still smells brand new.

The hospitality and professionalism throughout my entire repair experience were exceptional. Chelsea was AMAZING—her demeanor and positive attitude during every interaction made me feel completely at ease. Chase provided consistent and timely updates regarding my vehicle, which I truly appreciated. At the time of pickup, I had additional concerns, and Jerry promptly offered to keep the car longer and send it to the dealership to ensure everything was addressed. My concerns were fully resolved, and my insurance covered the expenses, which made the entire process even more stress-free. From beginning to end, the entire team demonstrated excellent communication and support.

Sadly, wasn't my first experience at Caliber Collision Biloxi; but this recent experience confirmed a customer for life when the need arises! A special call out for Chelsea and Bevan being the front faces for my service. Tops in listening and communicating with clarity. Always courteous and thorough. I experienced it and watched their interaction with others making each customer feel like they are the only one they are serving. Caliber staff goes beyond to assist in the whole repair and rental coordination too -- one less stress.

Caliber Collision was so easy to work with and updated me regularly on the progress of the work on my vehicle. Everyone that I spoke with was extremely nice and professional. Chelsea was especially friendly and helpful and she greeted me by name and with a sweet smile every time I walked into the shop. Hopefully my car never needs work again but if it does I will definitely use Caliber Collision.