Caliber Collision

I was treated very kindly by everyone who helped with my claim. Everyone was friendly and caring and made sure I got a rental brought to me after dropping my car off! Great customer care I received. The body work to my back bumper was excellent. You can’t even tell it’s ever been damaged. I’m very satisfied and happy with my vehicle!

I've been seeing caliber in my town but thought it was a local business . But it's nation wide from what I know now . Would I go back . Perhaps . But the 30 days was a little too much . However it was near Christmas which I understood . Pic below was before being fixed . Didn't take an afterwards pic . But imagine seeing one in top shape . !

After being rear ended & me having to leave town while repairs were being made they kept ne informed throughout the process. Upon return they delivered my vechil to my driveway with a excellent repair & paint job. Was very pleased with customer service they were all very professional. I highly recommend Caliber Collison for all your repairs

The staff in the Bowling Green branch did a good job with the repair and it was reasonably priced so that insurance covered everything including new bumpers. The car looks great and service was speedy. Unfortunately, a billing error cost me extensive time and money. Caliber mistakenly ran my check twice and took over $3100 out of my checking account. They were unable to resolve the problem and could not give me an immediate refund even though they acknowledged the mistake. They said it would take 2-4 weeks to receive a paper check refund from their corporate office in TX. The people in the BG location felt terrible and worked hard trying to troubleshoot the error, but to no avail. The system is terribly broken if a business trying to correct the mistake of taking over $3100 from a customer

Excellent customer service, prompt updates, The work was even done early. My vehicle was in superb shape. Thank you caliber collision❤️