Caliber Collision

I locked myself out of my car the other day and AAA wasn’t doing home visits due to the snowstorm. We thought to call caliber because our other car had a fender bender and they fixed that a few months ago (super quick and good as new btw). Don was at our house in less than 10 minutes and got my car unlocked in less than 5. We offered to pay him and even told him AAA would reimburse us and he refused to take any payment. Don is an absolute lifesaver and I would recommend caliber to anyone who asked!!

It was a great experience. My car was done fast. It looks brand new. It’s driving great. I’m really happy with them.

Outstanding service and communication! After my Chevy Traverse was struck by a deer, I took it to Caliber Collision, and I couldn’t be happier with the experience. From start to finish, their communication was fantastic — I received regular updates at every stage of the repair, so I always knew exactly what was going on. The team was friendly, professional, and made what could’ve been a stressful situation feel easy. My car looks brand new again, and the whole process was smooth and transparent. I’d definitely recommend Caliber Collision to anyone needing repair work — they truly deliver top-notch service.

A tree fell on my car leaving the windshield and parts of dashboard damaged. The dashboard work was complex as some of the electrical components were damaged. 1 month after bringing my car to Caliber, I have my car back in working condition. I believe this shop is competent and professional. However, I was displeased with communication throughout the process, as I was given several approximate pickup dates that had to be pushed back when the date rolled around. I also had to actively reach out each time to find out whether the car would be ready on the approximate date or not, instead of caliber providing updates proactively. Long story short, I would recommend the “under-promise, over-deliver” mentality to this team as I was disappointed multiple times when their estimated date had to be

Do not use this shop Many non OEM and used parts were installed poorly and misaligned. Viewable to anybody's naked eye. This shop is married to State Farm to cut SF costs. Use a reputable shop that repairs to spec.