Caliber Collision

I was on a vacation and in the mist of dealing with car issue I endured. I came in to Caliber Collision to get an estimate. As I was being helped by a sweet young lady named Iris at the front desk area I was really amazed with her professionalism and her knowledge of how to solve my issues. She didn't rush and took her time to give me the information I needed. I really appreciated it and I am very pleased with the customer service she provided.

I will never recommend this place. Half the work wasn't done and they even put broken pieces back. Estimate was 2 weeks. They had my car just a few days short of 2 months. Was told that they couldn't do anything about some scratches that happened when the car was hit. Broken AC wasn't addressed, car now pulls to the right and even the broken washer fluid container was removed and then put back on, broken. Called to get these issues and more handle and was basically called a liar. Update: Don't let the reply to this review fool you. I sent them my contact information and have heard absolutely nothing from them. It's come down to pursuing legal action. I just wanted my car fixed and done right after an accident that was in no way my fault.

I had chosen caliber collisions because it was one of the repair shops my insurance referred me too. I dropped my car off on the 6th of nov and talked with one of the inspectors who would do the repair for me. He explained it would take about 3 weeks for my car to be finished and that they would keep me updated via phone, email, and text. I receive text messages that my car was being repaired one on nov 6th with an estimated date it would be finished, nov 10th that my repair was underway another on nov 15th that my repairs were coming on “nicely” to give them a call. I tried calling on the 15th at 8am no answer it just kept ringing continuously so I was unable to leave a voicemail. I call on the 16th of nov to see what they needed all for them to tell me they can’t fix my repair because it

Absolutely 💯 satisfied! Return my Lexus like brand new, the staff very friendly and knowledgeable I would highly recommend to anyone CALL RENEE!!!! she walked me through the whole process from getting estimate to insurance process. CALIBER COLLISION THANK YOU

A couple months ago, I got into an accident and my insurance company gave me a few options of where to tow my car. I saw that caliber had good reviews, so I sent it there. It was the best experience I could’ve asked for (considering the circumstances of crashing a car). From the get go, Renee was extremely kind and helpful. Before I even had my car sent there, I called with some questions and Renee talked to me for about 10-15 minutes answering all questions I had, even though I wasn’t 100% sure yet where it was going to be sent. Long story short, Renee advocated for me to my insurance company and I genuinely felt like she really cared. I will definitely recommend you guys to everyone with car needs! The front desk lady was also extremely kind and helpful every-time too. (I hope i’m not mi