Caliber Collision

Martinsburg, WV · Auto body shop

Rating
4.6/5
★★★★★ 4.6
Reviews
20
Rank in Martinsburg
#34
of 133 shops
City Percentile
60%
rating percentile
Address
Caliber Collision, 925 Mid Atlantic Pkwy, Martinsburg, WV 25404
Phone
(681) 455-4297
Website
www.caliber.com/find-a-location/martinsburg?utm_source=google&utm_medium=gbp-profile&utm_campaign=webform-GBPwebsite&utm_content=&utm_term=&utm_id=0966
Status
Closed · Opens 7:30 AM Mon

Caliber Collision is an auto shop located in Martinsburg, WV. It is one of 133 auto shops listed in Martinsburg. Its 4.6-star rating is above the Martinsburg city average of 4.3 stars. There are 10 photos associated with this location.

About Caliber Collision

Caliber Collision didn’t become the nation’s leading collision repair provider by accident. With our team of highly skilled certified technicians and state-of-the-art equipment, we are committed to excellence in every auto body repair to get you back... More

Hours

SaturdayClosed

Customer Reviews

★★★★★ 5.0 Selvon Drayton · Jan 2026

This place does quality auto repairs & provides great customer service. The staff explained the whole process & kept me informed throughout the entire repair. When my vehicle was ready for pickup, we did a quick visual check to confirm the repairs. My vehicle was fully restored & looked brand new. I would highly recommend 👍

★☆☆☆☆ 1.0 Patrick Raymond · Jan 2026

My truck was at their facility for three weeks without being moved from the original drop-off location. Each week, I had to call them myself and was assured that an estimate would be provided, but that never happened. Due to the continued delays and lack of follow-through, I moved my truck to another body shop, where I received an estimate and had work started within two days. It appears this location may be taking on more work than they are able to handle.

★★★☆☆ 3.0 sandy harless · Jan 2026

They seem to do excellent repair work, but plan on it taking much longer than it should and that you are told. I had 5 delays in my completion date. I've since talked to 3 other people who had the same experience. When I asked for a break on my deductible to cover some of the additional car rental expense they caused, I never received an answer.

★☆☆☆☆ 1.0 Zoe Brown · Dec 2025

I dropped my car off for repairs about a month ago, following an accident I was involved in. Within a few days I began receiving messages that my car was being worked on, that the repairs were coming along smoothly, and that it was on track to be finished in the end of November. These continued for weeks, each one reassuring me more and more that I’d be back on the road in no time. I waited patiently in anticipation for my car to return to me. Then the day came where I was finally told that it was all done and ready to be picked up. I woke up an hour early before my shift at work and had my friend take me to go pick up my car. After about ten minutes of the workers scrambling around trying to find my documents, they came to me and said, “oh, you weren’t informed? Your car has been totaled”

★★★★★ 5.0 Saige Eckard · Sep 2025

Calliber Collision did an amazing job fixing the mirror on my GMC Terrain. They were very communicative and kept me informed when there were changes. My car was even done early! They were great and I highly recommend if you need any work done on your vehicle!

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Auto body shopAuto bodywork mechanicAuto dent removal serviceAuto paintingAuto repair shopAuto restoration service

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This listing is informational. Contact the shop directly to verify credentials, services, and availability. Listing information is aggregated from public sources and may be out of date.