Caliber Collision

This place does quality auto repairs & provides great customer service. The staff explained the whole process & kept me informed throughout the entire repair. When my vehicle was ready for pickup, we did a quick visual check to confirm the repairs. My vehicle was fully restored & looked brand new. I would highly recommend 👍

My truck was at their facility for three weeks without being moved from the original drop-off location. Each week, I had to call them myself and was assured that an estimate would be provided, but that never happened. Due to the continued delays and lack of follow-through, I moved my truck to another body shop, where I received an estimate and had work started within two days. It appears this location may be taking on more work than they are able to handle.

They seem to do excellent repair work, but plan on it taking much longer than it should and that you are told. I had 5 delays in my completion date. I've since talked to 3 other people who had the same experience. When I asked for a break on my deductible to cover some of the additional car rental expense they caused, I never received an answer.

I dropped my car off for repairs about a month ago, following an accident I was involved in. Within a few days I began receiving messages that my car was being worked on, that the repairs were coming along smoothly, and that it was on track to be finished in the end of November. These continued for weeks, each one reassuring me more and more that I’d be back on the road in no time. I waited patiently in anticipation for my car to return to me. Then the day came where I was finally told that it was all done and ready to be picked up. I woke up an hour early before my shift at work and had my friend take me to go pick up my car. After about ten minutes of the workers scrambling around trying to find my documents, they came to me and said, “oh, you weren’t informed? Your car has been totaled”

Calliber Collision did an amazing job fixing the mirror on my GMC Terrain. They were very communicative and kept me informed when there were changes. My car was even done early! They were great and I highly recommend if you need any work done on your vehicle!